Response representativeness is more important than response rate in survey research. However, response rate is important if it bears on representativeness. The present meta-analysis explores factors associated with higher response rates in electronic surveys reported in both published and unpublished research. The number of contacts, personalized contacts, and precontacts are the factors most associated with higher response rates in the Web studies that are analyzed.
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Studies used in the meta-analyses are designated by asterisks. Studies with a single asterisk were used in conducting the bivariate analyses, whereas studies with double asterisks were also used in the regression analysis.
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