1. Article 3, Civil Code.

2. The Web site of the National Consumer Service, http://www.sernac.cl.

3. The message from the government that got the bill amending Act No 19,496 regarding the protection of consumer rights under way. Bulletin No 2787-03 of the Lower House at Meeting No 35 on Tuesday, September 11, 2001, p. 13.

4. Published in the Official Gazette on July 14, 2004.

5. An Economic and Development Commission Report based on the bill amending Act No 19,496 concerning the protection of consumer rights. Bulletin No 2787-03, Meeting No 76 on Tuesday, May 13, 2003, p. 29.

6. Article 51, Consumer Act.

7. Members shall consist of at least twenty-five natural persons or four legal bodies.

8. Grace Díaz Salvo and Darío Gómez Oporto, Un análisis Crítico y Descriptivo de las Acciones de Clase en la Ley del Consumidor [A Descriptive Analysis and Criticism of Class Actions in Consumer Law], Universidad de Chile, LL. B. diss. (Santiago: Universidad de Chile, 2005), 98.

9. In 2007, available funds amount to 150,000,000 Chilean Pesos, equal as of September 2007 to US$291,913.99.

10. Article 2 letter b) of the Regulations for Competitive Funds devoted to financing the initiatives of Consumer Associations.

11. Article 3, Regulations for Competitive Funds devoted to financing the initiatives of Consumer Associations.

12. Article 7, Consumer Act.

13. Chile is administratively split into fifteen regions.

14. Díaz Salvo and Gómez Oporto, Un análisis Crítico y Descriptivo de las Acciones de Clase en la Ley del Consumidor, 101.

15. Article 51 N°9, Consumer Act.

16. Article 52, Consumer Act.

17. The Consumer Act defines collective interests as the common rights or a determined or determinable series of consumers, tied to a supplier by a contractual link. On the other hand, it defines the widespread interests as the rights of an indeterminate series of consumers.

18. Article 53, Consumer Act.

19. Article 53 B, Consumer Act.

20. A unilateral act consisting of the plaintiffs waiving their rights, which must be accepted by the defendant or, if necessary, by the judge.

21. Article 54 F), Consumer Act.

22. Article 50 F), Consumer Act.

23. Article 50 E), Consumer Act.

24. The Monthly Tax Unit, UTM, is an official indexation unit used when paying taxes and other operations. For referential sakes, in November 2008, one UTM equaled 37.316 pesos; i.e. US$ 24.010 approximately (according to the exchange rate of theUS$ today).

25. Articles 530 and onwards of the Courts Code. This rule includes a verbal warning, a written disapproval, or detention for no more than four days.

26. Final paragraph of article 50, Consumer Act.

27. As in the case Jaime Mulet and others v. Telefónica Móviles de Chile S.A., where it was declared that for the Consumer Act it would be the consumer or user and, therefore, anybody would be actively legitimate who, albeit not having acquired ownership of the goods, uses or enjoys it.

28. For example, when dealing with relations between real estate companies and purchasers, Act No 19,472 regulates liability regarding faults as a result of the poor quality of the construction of homes.

29. Sentence handed down by the 6th Civil Court of Santiago on April 14, 2005, drafted in Case No 19,891-2006.

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