Goals have been shown to affect performance of employees within the service sector. The purpose of this study was to assess differences that might exist between employees with work-related goals as compared to employees without work-related goals. Employee outcomes, including organisational commitment, intention to quit, intrinsic work satisfaction, job involvement, and organisation-based self-esteem, were assessed and the groups of hospitality employees were compared on each outcome. The findings revealed that employees with work-related goals experienced greater organisational commitment, greater organisation-based self-esteem, while being less likely to leave the organisation, and more involved with the job.
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