Abstract
In the world of medicine, where consumer confidence is declining in many aspects, it can be difficult to develop a brand that is truly genuine. Far too often companies believe that just because they discover a new drug, offer a new patient service or develop a new piece of medical equipment, they automatically have a brand.
However, a genuine brand must be more than just new or innovative. It must be distinctive and valuable and deliver a sincere and beneficial BrandPromise to the customer and ultimately, the consumer.
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