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Articles (53)

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1-10 of 53 results for total customer value management

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Select article: Book Review: Total Customer Value Management: Transforming Business Thinking

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Book review

First published 2013-9

Book Review: Total Customer Value Management: Transforming Business Thinking

Rajiv Joshi

The Journal of Entrepreneurship

Select article: Book Review: Total Customer Value Management: Transforming Business Thinking

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Book review

First published 2011-9

Book Review: Total Customer Value Management: Transforming Business Thinking

S.C. Makani

Vision: The Journal of Business Perspective

Select article: Customer-centric Circles,the Self-directed Approach to Service and Mindset Changes

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Research article

First published 2017-5

Customer-centric Circles,the Self-directed Approach to Service and Mindset Changes

Gautam Mahajan

Journal of Creating Value

Select article: Gautam Mahajan,Total Customer Value Management: Transforming Business Thinking . New Delhi: Response Books (Business Books from SAGE),2011,326 pp.,Rs 450 (ISBN: 978-81-321-0312-7 [PB]).

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Review article

First published 2011-10

Gautam Mahajan,Total Customer Value Management: Transforming Business Thinking . New Delhi: Response Books (Business Books from SAGE),2011,326 pp.,Rs 450 (ISBN: 978-81-321-0312-7 [PB]).

Mohua Banerjee

Global Business Review

Select article: Competing through customization

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Research article

First published 2014-5

Competing through customization

Ying Hong, Hui Liao, Michael C. Sturman [...]

Organizational Psychology Review

Select article: Strategies for Improving Customer Service in Leisure Organizations

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Research article

First published 1999-10

Strategies for Improving Customer Service in Leisure Organizations

Jon C. McChesney

Recreational Sports Journal

Select article: The establishment of project-oriented and cost-based NPD performance evaluation

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Research article

First published 2006-9-20

The establishment of project-oriented and cost-based NPD performance evaluation

C.C. Chen, T.M. Yeh, C.C. Yang

Human Systems Management

Select article: Multi-objective vehicle routing problem with time windows: Improving customer satisfaction by considering gap time

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Research article

First published 2017-5

Multi-objective vehicle routing problem with time windows: Improving customer satisfaction by considering gap time

V Sivaramkumar, MR Thansekhar, R Saravanan [...]

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

Select article: Towards a Better Measure of Customer Experience

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Research article

First published 2013-3

Towards a Better Measure of Customer Experience

Philipp ‘Phil’ Klaus, Stan Maklan

International Journal of Market Research

Select article: Total Quality Management in American Industry

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Research article

First published 1992-6

Total Quality Management in American Industry

Anne Keenan Widtfeldt, James R. Widtfeldt

Workplace Health & Safety

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