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Research article

First published 2026-1

Corporate entrepreneurship in banks: The role of technology self-efficacy and technology-based customer relationship management

Waheed Ali Umrani, Beenish Tariq, Virginia Bodolica [...]

Journal of General Management

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Research article

First published 2006-1

Critical Success Factors in CRM Implementation: Some Research Issues

Mohammed Al-Ajlan, Mohamed Zairi

Metamorphosis: A Journal of Management Research

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Research article

First published 2024

Does Supply Chain Resilience Mediate the Relationship Between CRM Dimensions and Customer Satisfaction?

Mohammad A. K. Alsmairat, Sharafat Hussain, Abdalrazzaq AlOqool [...]

FIIB Business Review

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Research article

First published 2006

Controlling Performance of Crumb Rubber–Modified Binders through Addition of Polymer Modifiers

Magdy Abdelrahman

Transportation Research Record: Journal of the Transportation Research Board

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Research article

First published 2012-1

Exploring The Moderating Effects Of Relationship Inertia And Switching Cost On Automated Service Quality-Customer Satisfaction-Retention Link In A Crm Ecosystem: Empirical Evidence From Indian Banking Industry

Dr. Arup Kumar Baksi, Prof. (Dr.) Bivraj Bhusan Parida

Paradigm: A Management Research Journal

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Research article

First published 2007-09

A Rule Based Assembly Sequence Generation Method for Product Design

Ming-Chyuan Lin, Yuan-Yeuan Tai, Ming-Shi Chen [...]

Concurrent Engineering

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Research article

First published 2016-11

An analysis of the factors affecting the adoption of cloud consumer relationship management in the machinery industry in Taiwan

Hsin-Pin Fu, Tsung-Sheng Chang

Information Development

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Research article

First published 2021-9

Parallel Assessment Tracks for Human-Centered Design (PATH): A Framework for Transitioning to a New Health Information Technology System

Jason J. Saleem, Kyle Maddox, Jennifer Herout [...]

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 2023-11

Informal experimentation,centralization,or distribution? Assessing technological,organizational and contextual factors for social media institutionalization processes in Dutch municipalities

Bram Faber

Information Polity

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Research article

First published 2015-9

Influential it Management Trends: An International Study

Jerry Luftman, Barry Derksen, Rajeev Dwivedi [...]

Journal of Information Technology

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