Sage Journals: Discover world-class research

Retricted access

Research article

First published 2018-2

Faking It for the Higher-Ups: Status and Surface Acting in Workplace Meetings

Jane Shumski Thomas, Jessie L. Olien, Joseph A. Allen [...]

Group & Organization Management

Retricted access

Research article

First published 2009-05

Emotional Intelligence as Moderator of the Surface Acting—Strain Relationship

L. Melita Prati, Yongmei Liu, Pamela L. Perrewé [...]

Journal of Leadership & Organizational Studies

Retricted access

Research article

First published 2015-5

Surface acting in service: A two-context examination of customer power and politeness

Jennifer L Wessel, Dirk D Steiner

Human Relations

Retricted access

Research article

First published 2022-12

Organizational metadehumanization and mechanistic self-dehumanization: The role of surface acting

Nathan Nguyen, Pierre Maurage, Florence Stinglhamber

Group Processes & Intergroup Relations

Retricted access

Research article

First published 2016-3

The Role of Occupational Emotional Labor Requirements on the Surface Acting–Job Satisfaction Relationship

Devasheesh P. Bhave, Theresa M. Glomb

Journal of Management

Retricted access

Research article

First published 2024-12

Emotional exhaustion behind the badge: Examining the effects of affective commitment,surface acting,and gender among police personnel

Yixiao Zhang, Fei Liu, Chih-Wei Hsieh

Chinese Public Administration Review

Retricted access

Review article

First published 2023-2

Differential Effects of Work and Family Support on the Relationship Between Surface Acting and Wellbeing: A Self-Determination Theory Approach

Chang C Xiang, Xu Wang, Ting T Xie [...]

Psychological Reports

Retricted access

Research article

First published 2025

Emotional Toll of Surface Acting on Workplace Interactions in Service Settings: Does Turnover Intention Fan the Flame?

Bilal Ahmad

South Asian Journal of Human Resources Management

Retricted access

Research article

First published 2021-3

Customer Injustice and Employee Performance: Roles of Emotional Exhaustion,Surface Acting,and Emotional Demands–Abilities Fit

James J. Lavelle, Deborah E. Rupp, David N. Herda [...]

Journal of Management

Retricted access

Research article

First published 2025

Associations between organisational support,surface-acting,role stress,and physical education teachers’ work engagement: Moderated mediation and latent profile analyses

Luying Jiao, Qing Guo, Xinyu Huang [...]

European Physical Education Review

Search results