Sage Journals: Discover world-class research

Retricted access

Research article

First published 2020-5

“Don't Forget that Others Are Watching,Too!” The Effect of Conversational Human Voice and Reply Length on Observers’ Perceptions of Complaint Handling in Social Media

Ana Javornik, Raffaele Filieri, Ralph Gumann

Journal of Interactive Marketing

Retricted access

Research article

First published 2024

Utilising crowdsourcing and text mining to enhance information extraction from social media: A case study in handling COVID-19 supply requests in Thailand

Prapaporn Rattanatamrong, Yutthana Boonpalit, Manassanan Boonnavasin

Journal of Information Science

Retricted access

Research article

First published 2021-11

Complaint Publicization in Social Media

Alireza Golmohammadi, Taha Havakhor, Dinesh K. Gauri [...]

Journal of Marketing

Retricted access

Research article

First published 2017-1-30

Handling imbalanced classification problem: A case study on social media datasets

Tuong Tri Nguyen, Dosam Hwang, Jason J. Jung

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Retricted access

Research article

First published 2018-11

Understanding the ways missing and murdered Indigenous women are framed and handled by social media users

Taima Moeke-Pickering, Sheila Cote-Meek, Ann Pegoraro

Media International Australia

Retricted access

Research article

First published 1987-04

Media Exposure and Beliefs About Science and Technology

WILLIAM R. ELLIOTT, WILLIAM L. ROSENBERG

Communication Research

Retricted access

Research article

First published 2024-7

Navigating ambivalence: A qualitative study of young fitness self-trackers’ engagement with body ideals through social media

Carsten Stage, Stinne Bach Nielsen

Health: An Interdisciplinary Journal for the Social Study of Health,Illness and Medicine

Open access

Research article

First published 2021-4

Social Networking Sites’ Gag Order: Commercial Content Moderation’s Adverse Implications for Fundamental Sexual Rights and Wellbeing

Sanna Spišák, Elina Pirjatanniemi, Tommi Paalanen [...]

Social Media + Society

Open access

Research article

First published 2024-1

Ideal types’ strategies related to handling early stages of the COVID-19 pandemic: A thematic analysis of comments from an international survey

Stinne Glasdam, Sigrid Stjernswärd

Current Sociology

Open access

Research article

First published 2016-12

Doing social media analytics

Phillip Brooker, Julie Barnett, Timothy Cribbin

Big Data & Society

Search results