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Research article

First published 1990-5

Lodgserv: A Service Quality Index for the Lodging Industry

Bonnie Knutson, Pete Stevens, Colleen Wullaert [...]

Journal of Hospitality & Tourism Research

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Research article

First published 2023-9

How to measure service quality,customer satisfaction and loyalty of public library users: Application of library customer satisfaction index (LCSI) lite model

Dong-Geun Oh

Journal of Librarianship and Information Science

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Research article

First published 2014-4

Use of the h-index to measure the quality of the output of health services researchers

Yvonne Birks, Caroline Fairhurst, Karen Bloor [...]

Journal of Health Services Research & Policy

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Research article

First published 2021-11

Bicycle Level of Service: Proposed Updated Pavement Quality Index

Jiayun Huang, Nicholas Fournier, Alexander Skabardonis

Transportation Research Record: Journal of the Transportation Research Board

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Research article

First published 1998-07

Alternative Indexes for Monitoring Customer Perceptions of Service Quality: A Comparative Evaluation in a Retail Context

Robert F. Hurley, Hooman Estelami

Journal of the Academy of Marketing Science

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Research article

First published 2018-6

Sustainable Service Quality Management by Logistics Service Providers: An Indian Perspective

Anchal Gupta, Rajesh K. Singh, P. K. Suri

Global Business Review

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Research article

First published 2011-3

Revisiting the Urban Electoral Processes

Anamika Ajay, Unna V. Govindarajan

Environment and Urbanization ASIA

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Research article

First published 2025

A study on the evaluation of University Library Service Quality using the Kano model

Younghee Noh

Journal of Librarianship and Information Science

Open access

Research article

First published 2017-4

A link prediction approach based on deep learning for opportunistic sensor network

Jian Shu, Qifan Chen, Linlan Liu [...]

International Journal of Distributed Sensor Networks

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Index

First published 2004-8

Measuring services in the producer price index

Roslyn Swick

Statistical Journal of the IAOS

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