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Research article

First published 2008-06

Mapping Engineering Design Processes onto a Service-grid: Turbine Design Optimization

Sanjay Goel, Shashishekara S. Talya, Michael Sobolewski

Concurrent Engineering

Open access

Research article

First published 2021-5

Service Ecosystem Design: Propositions,Process Model,and Future Research Agenda

Josina Vink, Kaisa Koskela-Huotari, Bård Tronvoll [...]

Journal of Service Research

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Research article

First published 2012-5

Agent-Based System Design for Service Process Scheduling: Challenges,Approaches and Opportunities

Farnaz Dargahi, Chun Wang, Mohammad F. H. Bhuiyan [...]

Journal of Integrated Design and Process Science

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Research article

First published 2005-12

Distributed Design Process Coordination based on a Service Event Notification Model

Jian Cao, Shensheng Zhang, Minglu Li [...]

Concurrent Engineering

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Research article

First published 1997-5

A process analysis of supported employment services for persons with serious psychiatric disability: implications for program design

E. Sally Rogers, Kim MacDonald-Wilson, Karen Danley [...]

Journal of Vocational Rehabilitation

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Review article

First published 2011-8

Service Process Modularization

Tuure Tuunanen, Harold Cassab

Journal of Service Research

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Research article

First published 2019-06

The Impact of Service Improvisation Competence on Customer Satisfaction: Evidence from the Hospitality Industry

Enrico Secchi, Aleda Roth, Rohit Verma

Production and Operations Management

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Research article

First published 2010-8

Creativity in Ergonomic Design: A Supplemental Value-Adding Source for Product and Service Development

Liang Zeng, Robert W. Proctor, Gavriel Salvendy

Human Factors: The Journal of the Human Factors and Ergonomics Society

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Research article

First published 2019-04

When Should Customers Control Service Delivery? Implications for Service Design

Ioannis Bellos, Stylianos Kavadias

Production and Operations Management

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Research article

First published 2008-05

Service Coproduction with Information Stickiness and Incomplete Contracts: Implications for Consulting Services Design

Mei Xue, Joy M. Field

Production and Operations Management

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