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Research article

First published 1997-2

Research: A Factor Analysis of Internal Service Constructs in the Lodging Industry: The Employee Factors

Daniel J. Mount

Journal of Hospitality & Tourism Research

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Research article

First published 2020-5

Evaluation of key factors for service experience: A comparison of tourism factories and international tourism hotels

Yen-Hao Hsieh, I-Chun Chuang

Tourism Economics

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Research article

First published 2018-9

Prioritizing Critical Success Factors for Sustainable Service Quality Management by Logistics Service Providers

Anchal Gupta, Rajesh Kumar Singh, Pradeep Kumar Suri

Vision: The Journal of Business Perspective

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Research article

First published 2011-6

Confirmatory Factor Analysis of Determinants of Service Recovery

Nidhi Sabharwal, Harmeen Soch

Global Business Review

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Research article

First published 2026-1

Impact of resource reconfiguration on total factor productivity of service industry

Yanhui Hu, Mengmeng Wang

International Journal of Electrical Engineering & Education

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Research article

First published 2019-8

Factors Influencing Service Quality Perception in Indian Life Insurance Sector

Shyamasree Saha, Anirban Dutta

Global Business Review

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Research article

First published 2021-8

Factors influencing union effectiveness in the public service in Zambia: Associations and mediating effect

Grayson Koyi, Juvenalis M Tembo, Chanda M Sichinsambwe

Economic and Industrial Democracy

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Research article

First published 2026

Influential factors in digital transformation of Vietnamese academic library services

Lan Thi Nguyen

IFLA Journal

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Research article

First published 2020-7

Enabling factors of manufacturing servitization: Empirical analysis and implications for strategic positioning

Luca Mastrogiacomo, Federico Barravecchia, Fiorenzo Franceschini

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

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Research article

First published 2021-9

Exploring the human factors for mindfulness in mHealth service usage: An Elaboration Likelihood Model

Xinghan Wu, Xitong Guo, He Zhu

Information Development

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