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Research article

First published 2012-11

The Effect of Perceived Control on Consumer Responses to Service Encounter Pace

Breffni M. Noone, Jochen Wirtz, Sheryl E. Kimes

Cornell Hospitality Quarterly

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Research article

First published 2010-5

Consumer Goals and the Service Encounter: Evaluating Goal Importance and the Moderating Effect of Goal Progress on Satisfaction Formation

Breffni M. Noone, Anna S. Mattila

Journal of Hospitality & Tourism Research

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Research article

First published 2009-11

Creating Sustainable Practice in a Museum Context: Adopting Service-Centricity in Non-Profit Museums

Celeste Alcaraz, Margee Hume, Gillian Sullivan Mort

Australasian Marketing Journal

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Research article

First published 2003-02

Strategic Innovation in Traditional Big Business: Case Studies of Two Japanese Companies

Mitsuru Kodama

Organization Studies

Open access

Research article

First published 2022

Rapid adaptation during the COVID crisis: Challenges experienced in delivering service to those with Opioid Use Disorders

Holly A. Hills, Rebecca Lengnick-Hall, Kimberly A. Johnson [...]

Implementation Research and Practice

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Research article

First published 2011-04

Cardiac e-Learning: Development of a Web-Based Implantable Cardioverter Defibrillator Educational System

Kathleen T. Hickey, Mary P. Johnson, Angelo Biviano [...]

Telemedicine and e-Health

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Research article

First published 2004-8

Strengthening local governments: Urban fiscal decentralization in India

Soumyadip Chattopadhyay

International Journal of Regulation and Governance

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Research article

First published 2021-12

Domestic Violence Interventions in Social and Health Care Settings: Challenges of Temporary Projects and Short-Term Solutions

Marita Husso, Marianne Notko, Tuija Virkki [...]

Journal of Interpersonal Violence

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Research article

First published 2025-9

Career Stability and Insecurity: Evidence from Outsourced Jobs in Romania

Gonzague Isirabahenda

Journal of Applied Social Science

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Research article

First published 2019-9

Occupational health and safety-oriented medical waste management: A case study of Istanbul

Emre Eren, Umut Rıfat Tuzkaya

Waste Management & Research: The Journal for a Sustainable Circular Economy

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