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Retricted access

Research article

First published 1994-06

Delays and the Dynamics of Service Evaluations

Shirley Taylor, John D. Claxton

Journal of the Academy of Marketing Science

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Research article

First published 1994-4

Waiting for Service: The Relationship between Delays and Evaluations of Service

Shirley Taylor

Journal of Marketing

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Research article

First published 1998-09

INSIGHTS ON SERVICE SYSTEM DESIGN FROM A NORMAL APPROXIMATION TO ERLANG'S DELAY FORMULA

PETER J. KOLESAR, LINDA V. GREEN

Production and Operations Management

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Research article

First published 2020

Factors influencing patient decision delay in activation of emergency medical services for suspected ST-elevation myocardial infarction

Ahmad Alrawashdeh, Ziad Nehme, Brett Williams [...]

European Journal of Cardiovascular Nursing

Free access

Research article

First published 2013-2

Treatment-seeking delays in patients with acute myocardial infarction and use of the emergency medical service

Xueling Wang, Lily Lihwa Hsu

Journal of International Medical Research

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Research article

First published 2005-1

Metro Service Delay Recovery

Jan-Dirk Schmöcker, Shoshana Cooper, William Adeney

Transportation Research Record: Journal of the Transportation Research Board

Free access

Research article

First published 2018-5

Delayed celiac disease diagnosis predisposes to reduced quality of life and incremental use of health care services and medicines: A prospective nationwide study

Valma Fuchs, Kalle Kurppa, Heini Huhtala [...]

United European Gastroenterology Journal

Open access

Research article

First published 2021-6

Shorter Delay to Treatment by Integrated Diagnostic Services and Ngo-Provided Support among Breast Cancer Patients in Two Brazilian Referral Centres

Lorena Sofia dos Santos Andrade, Tácila Thamires de Melo Santos, Milena Edite Case de Oliveira [...]

Journal of Public Health Research

Open access

Research article

First published 2022-5

Delay-reliability-aware protocol adaption and quality of service guarantee for message queuing telemetry transport-empowered electric Internet of things

Hao Zhang, Hongshuo Zhang, Zhao Wang [...]

International Journal of Distributed Sensor Networks

Retricted access

Research article

First published 1994-12

The Effects of Filled Waiting Time and Service Provider Control over the Delay on Evaluations of Service

Shirley Taylor

Journal of the Academy of Marketing Science

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