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Retricted access

Research article

First published 2005-3

Service Quality and Competitiveness in the Hospitality Sector

Juan A. Campos-Soria, Luis González García, Miguel A. Ropero García

Tourism Economics

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Research article

First published 2016-11

Quality‐Speed Competition in Customer‐Intensive Services with Boundedly Rational Customers

Xin Li, Pengfei Guo, Zhaotong Lian

Production and Operations Management

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Research article

First published 2020-6

Inspecting the Merit System’s “Pivotal Idea”: Does Competitive Examination Increase the Qualifications and Quality of the U.S. Federal Service?

Tim Johnson, Gregory B. Lewis

Review of Public Personnel Administration

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Research article

First published 2023-03

To centralize or decentralize: Mergers under price and quality competition

Xiaomeng Guo, Yunjuan Kuang, Chi To Ng

Production and Operations Management

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Research article

First published 2018-6

Non-Price Effects of Mergers

Gregory T. Gundlach, Diana L. Moss

The Antitrust Bulletin

Free access

Research article

First published 2008-1

Managing the Customer Perceived Service Quality for Cellular Mobile Telephony: An Empirical Investigation

Anita Seth, K Momaya, H M Gupta

Vikalpa: The Journal for Decision Makers

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Research article

First published 2018-6

Incorporating Quality Considerations in Merger Analysis:

Peter N. Golder, Debanjan Mitra, Christine Moorman

The Antitrust Bulletin

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Research article

First published 2022

Assessing Island Destination Service Quality—An Integrated Model through Co-creation of Destination E-image

Mohammed Ali Sharafuddin, Meena Madhavan, Sutee Wangtueai

Global Business Review

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Research article

First published 2017-12

Which Competitive Advantage(s)? Competitive Advantage–Market Performance Relationships in International Markets

Anna Kaleka, Neil A. Morgan

Journal of International Marketing

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Research article

First published 2003-6

Competition in the Business Services Sector: Implications for the Competitiveness of the European Economy

Joanne Roberts

Competition & Change

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