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Research article

First published 2020-11

How To Build a Better Robot . . . for Quick-Service Restaurants

Dina Marie V. Zemke, Jason Tang, Carola Raab [...]

Journal of Hospitality & Tourism Research

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Research article

First published 2023-5

When a Robot Makes Your Dinner: A Comparative Analysis of Product Level and Customer Experience Between the U.S. and Chinese Robotic Restaurants

Emily Ma, Yafang Bao, Leijun Huang [...]

Cornell Hospitality Quarterly

Open access

Research article

First published 2010-9

Research of the Localization of Restaurant Service Robot

Yu Qing-xiao, Yuan Can, Fu Zhuang [...]

International Journal of Advanced Robotic Systems

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Research article

First published 2025

Robots vs. human employees’ influence on restaurant brand relationship building: An integration of role theory and stereotype theory

Yao-Chin Wang, Hanqun Song, Huijun Yang [...]

Journal of Vacation Marketing

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Research article

First published 2012-5

Applying Modern Robotics Technologies to Demand Prediction and Production Management in the Quick-Service Restaurant Sector

Breffni M. Noone, R. Craig Coulter

Cornell Hospitality Quarterly

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Research article

First published 2026-2

Overcoming the Love Gap: AI-Enabled Relationship-Building by Robot Chefs

Andrew E. Wilson, Lura Forcum, Michael Giebelhausen

Cornell Hospitality Quarterly

Open access

Research article

First published 2026

Service Robot Adoption in Hospitality: A Social Influence Perspective

Wei-Kang Kao, Chen-Wei (Willie) Tao, Kevin Kam Fung So [...]

Cornell Hospitality Quarterly

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Research article

First published 2026

Service Robot Failures’ Effect on Employees and Customers in Hospitality

Taeshik Gong

Cornell Hospitality Quarterly

Open access

Research article

First published 2015-2

Concept and Functional Structure of a Service Robot

Luis A. Pineda, Arturo Rodríguez, Gibran Fuentes [...]

International Journal of Advanced Robotic Systems

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Research article

First published 2025-4

Use of service robots in hospitality: An observational study in terms of technology acceptance model

Gürkan Çalişkan, Burhan Sevim

Tourism and Hospitality Research

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