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Research article

First published 2024-8

Is a Robot Barista Better Than a Human Barista? A Moderating Role of Type of Service Providers

Jinsoo Hwang, Jinkyung Jenny Kim, Ja Young (Jacey) Choe [...]

Journal of Hospitality & Tourism Research

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Research article

First published 2026-2

Overcoming the Love Gap: AI-Enabled Relationship-Building by Robot Chefs

Andrew E. Wilson, Lura Forcum, Michael Giebelhausen

Cornell Hospitality Quarterly

Open access

Research article

First published 2014-5

A Layered Middleware Architecture for Automated Robot Services

Jongsun Choi, Yongseong Cho, Jaeyoung Choi [...]

International Journal of Distributed Sensor Networks

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Research article

First published 2021-8

How Sincere is an Apology? Recovery Satisfaction in A Robot Service Failure Context

Yaou Hu, Hyounae (Kelly) Min, Na Su

Journal of Hospitality & Tourism Research

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Research article

First published

Design of cloud robotic services for senior citizens to improve independent living in multiple environments

Manuele Bonaccorsi, Laura Fiorini, Subash Sathyakeerthy [...]

Intelligenza Artificiale

Open access

Research article

First published 2012-10

Developing a Robotic Service System by Applying a User Model-Based Application for Supporting Daily Life

Yihsin Ho, Eri Sato-Shimokawara, Toru Yamaguchi

International Journal of Advanced Robotic Systems

Open access

Research article

First published 2024-5

Asymmetrical Influences of Service Robots’ Perceived Performance on Overall Customer Satisfaction: An Empirical Investigation Leveraging Online Reviews

Matteo Borghi, Marcello M. Mariani

Journal of Travel Research

Open access

Research article

First published 2024-10

Customer Participation in the Value Co-creation of Hotel Service Robot Interaction

Zemin Tian, Xiaoli Liu

Sage Open

Open access

Research article

First published 2013-2

A Service-Oriented Framework for the Development of Home Robots

Tsung-Hsien Yang, Wei-Po Lee

International Journal of Advanced Robotic Systems

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Research article

First published 2018-5-24

Robot experience stories: First person generation of robotic task narratives in SitLog 1

Jorge Garcia Flores, Iván Meza, Émilie Colin [...]

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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