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1-3 of 3 results for return policy leniency

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Select article: Exploring Mindful Consumption in Cross-border E-commerce: Moderating Role of Return Policy Leniency

Open access

Research article

First published June, 2025

Exploring Mindful Consumption in Cross-border E-commerce: Moderating Role of Return Policy Leniency

Ramzan Sama, Viral Tolia, Rajendra Prasad Sharma [...]

NMIMS Management Review

Select article: How consumers value retailer's return policy leniency levers: An empirical investigation

Restricted access

Research article

First published April, 2022

How consumers value retailer's return policy leniency levers: An empirical investigation

Huseyn Abdulla, James D. Abbey, Michael Ketzenberg

Production and Operations Management

Select article: Remote Purchase Environments: The Influence of Return Policy Leniency on Two-Stage Decision Processes

Restricted access

Research article

First published May, 2001

Remote Purchase Environments: The Influence of Return Policy Leniency on Two-Stage Decision Processes

Stacy L. Wood

Journal of Marketing Research

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