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1-4 of 4 results for retail service robots

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Select article: From Premium to Mass: How Service Robots Shift Brand Premiumness

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Research article

First published 2025-2

From Premium to Mass: How Service Robots Shift Brand Premiumness

Chi Hoang, Xiaoyan (Jenny) Liu, Sharon Ng

Journal of Service Research

Select article: Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail,Sales,and Service Settings

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Research article

First published 2020-8

Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail,Sales,and Service Settings

Dhruv Grewal, Mirja Kroschke, Martin Mende [...]

Journal of Interactive Marketing

Select article: Humans Vs. Service Robots as Social Actors in Persuasion Settings

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Research article

First published 2025-2

Humans Vs. Service Robots as Social Actors in Persuasion Settings

Heekyung Lee, Youjae Yi

Journal of Service Research

Select article: Elevating the customer shopping experience Through digital technologies: How Wegmans Food Markets became a destination

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Research article

First published 2023-11-1

Elevating the customer shopping experience Through digital technologies: How Wegmans Food Markets became a destination

Barbara Manko

Journal of Information Technology Teaching Cases

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