Sage Journals: Discover world-class research

Retricted access

Research article

First published 2022-11

Are Black Restaurant Servers Tipped Less Than White Servers? Three Experimental Tests of Server Race Effects on Customers’ Tipping Behaviors

Zachary W. Brewster, Kenneth Gourlay, Gerald Roman Nowak

Cornell Hospitality Quarterly

Retricted access

Research article

First published 1990-5

When Servers Meet Customers: An Analysis of the Role of Restaurant Servers

Robert H. Woods

Journal of Hospitality & Tourism Research

Retricted access

Research article

First published 1998-8

Restaurant Servers Influence Tipping Behavior

Stephen F. Davis, Brian Schrader, Teri R. Richardson [...]

Psychological Reports

Retricted access

Research article

First published 2013-9

Quantification of the Physical Demands for Servers in Restaurants

Angela C Wills, Kermit G Davis, Susan E. Kotowski

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Retricted access

Research article

First published 2021-10

Gender roles and the commodification of beauty and physical attractiveness in restaurants: Perspectives of female servers

Sandeep Basnyat, Ian Teng Che, Ka Hou Ip

Tourism and Hospitality Research

Retricted access

Other

First published 2005-2

Stigma in Food Service Work: How it Affects Restaurant Servers' Intention to Stay in the Business or Recommend a Job to Another

Vivienne J. Wildes

Tourism and Hospitality Research

Retricted access

Research article

First published 2019-5

Racial Prejudices,Racialized Workplaces,and Restaurant Servers’ Hyperbolic Perceptions of Black–White Tipping Differences

Zachary W. Brewster, Gerald Roman Nowak

Cornell Hospitality Quarterly

Retricted access

Research article

First published 2025-8

Don’t Shoot the Cook: Perceptions of Food Servers and Restaurants as a Function of Blaming Coworkers and Customers for Service Failures

John S. Seiter, Harry Weger

Management Communication Quarterly

Retricted access

Research article

First published 2005-11

‘Blacks and bubbas’: Stereotypes,ideology,and categorization processes in restaurant servers' discourse

Christine Mallinson, Zachary W. Brewster

Discourse & Society

Retricted access

Research article

First published 2018-1

Guest–Server Exchange Model and Performance: The Connection Between Service Climate and Unit-Level Sales in Multiunit Restaurants

Alex M. Susskind, K. Michele Kacmar, Carl P. Borchgrevink

Journal of Hospitality & Tourism Research

Search results