Abstract
12 waiters and waitresses from a small Midwestern town and 16 waiters and waitresses from a large urban area participated in an experiment to assess whether larger tips were given when they stood erect or squatted when taking orders. Using an A-B-A-B research design, waiters and waitresses alternately stood and squatted for a 4-wk. period while taking orders at lunch and dinner. The research was conducted in moderately priced, family-style restaurants. Analysis indicated that significantly higher tips were given (a) at dinner than lunch, (b) in the urban area, (c) to female servers, and (d) when the server squatted.
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