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Retricted access

Research article

First published 2022-6

Quality of Public Services in the Era of Guaranteed Public Service Delivery

Urvashi Pareek, Nagendra Ambedkar Sole

Indian Journal of Public Administration

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Research article

First published 2025-4

Determinants of Public Service Quality: An Exploratory Factor Analysis

Jorge Gesteira Vaz de Carvalho Filho, Lara Mendes Christ Bonella Sepulcri, Vitor Azzari

Administration & Society

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Research article

First published 2015-9

Analysis of the factors affecting the quality of service in public libraries in Korea

Kyung-Jae Bae, Sung-Jong Cha

Journal of Librarianship and Information Science

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Research article

First published 2013-5

A comparative study of service quality between private and public hospitals: Empirical evidences from India

Sabita Mahapatra

Journal of Medical Marketing: Device,Diagnostic and Pharmaceutical Marketing

Open access

Research article

First published 2023

Assessing Quality Gap of Outpatient Service in Public Hospitals: A Cross-Sectional Study in China

Qian Lin, Horng-Shuh Hao, Dan Zhang

INQUIRY: The Journal of Health Care Organization,Provision,and Financing

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Research article

First published 2022-10

Measuring the Service Quality at Multimodal Public Transport Interchanges: A Needs-Driven Approach

Sumashni Moodley, Christoffel Venter

Transportation Research Record: Journal of the Transportation Research Board

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Research article

First published 2012-12

Improving Public Service Quality from a Developmental Perspective: Empathy,Attachment,and Gender Differences

Guoliang Yu, Yongmei Wang, Conghui Liu

Public Personnel Management

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Research article

First published 2012-3

Perceived Service Quality and Its Influence on Behavioral Intention in South Korean Public Dental Hospitals

Yukyoung Kim, Soungmin Kim, Hoon Myoung [...]

Asia Pacific Journal of Public Health

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Research article

First published 2021-8

An improved service quality measurement model for soundscape assessment in urban public open spaces

Rui Li, Dayi Ou, Sensen Pan

Indoor and Built Environment

Open access

Research article

First published 2023-5

TOPSIS Methods for Probabilistic Hesitant Fuzzy MAGDM and Application to Performance Evaluation of Public Charging Service Quality

Quan-Song Qi

Informatica: An International Journal of Computing and Informatics

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