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Select article: The Effects of Customers' Dress on Salesperson's Service in Large-Sized Clothing Specialty Stores

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Other

First published 2005-03

The Effects of Customers' Dress on Salesperson's Service in Large-Sized Clothing Specialty Stores

Minjeong Kim, Sharron J. Lennon

Clothing and Textiles Research Journal

Select article: Learning and Acting on Customer Information: A Simulation-Based Demonstration on Service Allocations with Offshore Centers

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Research article

First published 2011-2

Learning and Acting on Customer Information: A Simulation-Based Demonstration on Service Allocations with Offshore Centers

Baohong Sun, Li Shibo

Journal of Marketing Research

Select article: Generational Diversity at Workplace

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Research article

First published 2021-7

Generational Diversity at Workplace

Sabthami Ravichandran

NHRD Network Journal

Select article: The Impacts of Service Failure and Recovery Efforts on Airline Customers’ Emotions and Satisfaction

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Research article

First published 2019-7

The Impacts of Service Failure and Recovery Efforts on Airline Customers’ Emotions and Satisfaction

Xun Xu, Wenhui Liu, Dogan Gursoy

Journal of Travel Research

Select article: Insurance Company Effectiveness Under Extreme Conditions

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Research article

First published 1995-09

Insurance Company Effectiveness Under Extreme Conditions

Dorothy P. Moore, Jamie W. Moore

Group & Organization Management

Select article: A Qualitative Analysis of the Customers’ Perceptions of the Restaurant Services in Bengaluru

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Research article

First published 2023

A Qualitative Analysis of the Customers’ Perceptions of the Restaurant Services in Bengaluru

K. Sreenivasa Murthy, K. Sai Kumar

Global Business Review

Select article: A Comprehensive Review of E-service Quality and Comparative Study Between Online Pharmacies in India: 1mg and PharmEasy

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Research article

First published 2024-6

A Comprehensive Review of E-service Quality and Comparative Study Between Online Pharmacies in India: 1mg and PharmEasy

Ravi Kumar, Utkarsh Patil

Jindal Management Journal

Select article: The Intersection of Service and Sales: The Increased Importance of Ambidexterity

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Editorial

First published 2020-2

The Intersection of Service and Sales: The Increased Importance of Ambidexterity

Adam Rapp, Thomas L. Baker, Nathaniel N. Hartmann [...]

Journal of Service Research

Select article: Over the Rainbow: How to Fly over with ChatGPT in Tourism

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Research article

First published 2023-3

Over the Rainbow: How to Fly over with ChatGPT in Tourism

Taekyung Kim

Journal of Smart Tourism

Select article: The problem-solving service worker: Appraisal mechanisms and positive affective experiences during customer interactions

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Research article

First published 2012-9

The problem-solving service worker: Appraisal mechanisms and positive affective experiences during customer interactions

Sandra Kiffin-Petersen, Steven A Murphy, Geoffrey Soutar

Human Relations

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