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Select article: Exploring Determinants of Job Satisfaction Among Restaurant Employees from Review Data Using Mixed Method Research

Open access

Research article

First published 2025-7

Exploring Determinants of Job Satisfaction Among Restaurant Employees from Review Data Using Mixed Method Research

Jaekyeong Kim, Pilsik Chang, Ilyoung Choi [...]

Sage Open

Select article: Analyzing Factors Affecting Overall Customer Satisfaction Using Hotel Ratings and Reviews With BERTopic and Three-Factor Theory

Open access

Research article

First published 2025-7

Analyzing Factors Affecting Overall Customer Satisfaction Using Hotel Ratings and Reviews With BERTopic and Three-Factor Theory

Jun Li, Byunghyun Lee, Jaekyeong Kim

Sage Open

Select article: Destination Benchmarking: An Indicator-System’s Potential for Exploring Guest Satisfaction

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First published 2004-02

Destination Benchmarking: An Indicator-System’s Potential for Exploring Guest Satisfaction

Matthias Fuchs, Klaus Weiermair

Journal of Travel Research

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