Sage Journals: Discover world-class research

Retricted access

Research article

First published 2023-1

Service-oriented high-performance work systems and service role performance: Applying an integrated extended self and psychological ownership framework

Hyunyoung Jo, Samuel Aryee, Hsin-Hua Hsiung [...]

Human Relations

Retricted access

Research article

First published 2019-6

Variables Associated With Perceived Work Role Performance Among Professionals in Multidisciplinary Mental Health Teams Overall and in Primary Care and Specialized Service Teams,Respectively

Marie-Josée Fleury, Guy Grenier, Jean-Marie Bamvita [...]

Evaluation & the Health Professions

Retricted access

Research article

First published 1998-4

Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women

Barry J. Babin, James S. Boles

Journal of Marketing

Open access

Research article

First published 2022-4

Ambidextrous Leadership and Service Recovery Performance Under B2B Selling Context: An Examination Through Service Innovation Capability

Bilal Ahmad, Da Liu, Mirza Huzaifa Asif [...]

Sage Open

Retricted access

Research article

First published 2008-01

Measuring tourist satisfaction by attribute and motivation: The case of a nature-based resort

Fang Meng, Yodmanee Tepanon, Muzaffer Uysal

Journal of Vacation Marketing

Retricted access

Research article

First published 2009-08

Service Delivery Innovation

Ja-Shen Chen, Hung Tai Tsou, Astrid Ya-Hui Huang

Journal of Service Research

Open access

Research article

First published 2020-12

Addressing Service Recovery Practice With Radiation Oncology Frontline Managers: A Project Brief

Charles Washington, Stephanie Benvengo, Kathleen Lynch

Journal of Patient Experience

Retricted access

Research article

First published 2025-9

Mapping Journalistic Role Performance Across Five Arab Countries

Claudia Kozman, Claudia Mellado

Journalism & Mass Communication Quarterly

Retricted access

Research article

First published 2024-9

The Grand Park Hotel: Using Accountability and Inclusive Leadership to Save a Failing Business

Tamara O’Neil, Lori A. Coakley

Journal of Hospitality & Tourism Cases: An International Case Journal

Retricted access

Research article

First published 2006-12

Survey of state vocational rehabilitation counselor roles and competencies in assistive technology

Al Noll, Laura Owens, Roger O. Smith [...]

WORK: A Journal of Prevention,Assessment & Rehabilitation

Search results