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Retricted access

Research article

First published 2017-2

The Emergent Field of Organizational Frontlines

Jagdip Singh, Michael Brady, Todd Arnold [...]

Journal of Service Research

Open access

Research article

First published 2025

Perceptions of organizational effectiveness in public hospitals: Insights from frontline healthcare workers in Ghana

Emmanuel Kumah, Dorothy Serwaa Boakye, Richard Boateng [...]

Sage Open Medicine

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Research article

First published 2023-8

Interfaces,Interactions,Time,and the Frontline Nexus: Foundational Constructs and Focus for the Field of Organizational Frontlines

Jagdip Singh, R Gary Bridge

Journal of Service Research

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Research article

First published 2019-2

Perspectives on the Organizational Context of Frontlines: A Commentary

Benjamin Schneider, David E. Bowen

Journal of Service Research

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Research article

First published 2023-8

Cultivating Resilience in Organizational Frontline Employees

Valerie Good, Amy Greiner Fehl, Alexander C. LaBrecque [...]

Journal of Service Research

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Research article

First published 2020-6

Pushing Too Hard? Unattainable Organizational Goals and Frontline Employee Turnover

Justin M. Stritch, Angel Luis Molina, Nathan Favero

Review of Public Personnel Administration

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Research article

First published 2023-8

Frontline Bureaucratic Attitude toward Administrative Integration: Does Organizational Configuration Matter?

Fangda Ding, Bo Wen, Jongmin Shon

Administration & Society

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Research article

First published 2017-2

The Future of Frontline Research

Anat Rafaeli, Daniel Altman, Dwayne D. Gremler [...]

Journal of Service Research

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Research article

First published 2025

Building Bridges of Trust: The Role of Perceived Organizational Support,Supervisory Communication,and Coworker Relationships in Enhancing Frontline Employee Support

Linjuan Rita Men, Cen April Yue, Qiuyue Cho-Li [...]

International Journal of Business Communication

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Research article

First published 2008-09

Serving Workers in the Human Services: The Roles of Organizational Ownership,Chain Affiliation,and Professional Leadership in Frontline Job Benefits

Anna Haley-Lock, Jean Kruzich

Nonprofit and Voluntary Sector Quarterly

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