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Research article

First published 2014-3

The presentation of celebrity personas in everyday twittering: managing online reputations throughout a communication crisis

Cinzia Colapinto, Eleonora Benecchi

Media,Culture & Society

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Research article

First published 2020-3

Blurred reputations: Managing professional and private information online

Frances V.C. Ryan, Peter Cruickshank, Hazel Hall [...]

Journal of Librarianship and Information Science

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Research article

First published 2025-1

How to enhance online reputation? An empirical study from a joint customer–firm perspective

Francisco Peco-Torres, Ana I. Polo-Peña, Dolores M. Frías-Jamilena

Journal of Vacation Marketing

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Research article

First published 2010-3

Reputation management

Rob Brown

Business Information Review

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Research article

First published 2016-11

Should Hotels Respond to Negative Online Reviews?

Mei Rose, Jeffrey G. Blodgett

Cornell Hospitality Quarterly

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Research article

First published 2020-10

Metaphors of Visibility: Rhetorical Practices in the Normalization of Individual Online Image Management

Nora A. Draper

American Behavioral Scientist

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Research article

First published 2018-4

“Please write a (great) online review for my hotel!” Guests’ reactions to solicited reviews

Francesca Magno, Fabio Cassia, Attilio Bruni

Journal of Vacation Marketing

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Research article

First published 2011-2

An Experimental Study of the Reputation Mechanism in a Business Game

Marco Greco, Antonio Maurizio Branca, Gianfranco Morena

Simulation & Gaming

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Research article

First published 2013-2

An Analysis of One-Star Online Reviews and Responses in the Washington,D.C.,Lodging Market

Stuart E. Levy, Wenjing Duan, Soyoung Boo

Cornell Hospitality Quarterly

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Research article

First published 2015-9

The worker as politician: How online information and electoral heuristics shape personnel selection and careers

Brenda L Berkelaar, Joshua M Scacco, Jeffrey L Birdsell

New Media & Society

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