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Articles (12)

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1-10 of 12 results for new service development (NSD)

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Select article: New Service Development (NSD): Role of Customer Contact Executives

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Research article

First published 2007-4

New Service Development (NSD): Role of Customer Contact Executives

K. R. Jayasimha, Rajendra Nargundkar, V. Murugaiah

Vision: The Journal of Business Perspective

Select article: Employee Collaboration,Learning Orientation,and New Service Development Performance

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Review article

First published 2013-2

Employee Collaboration,Learning Orientation,and New Service Development Performance

Horace L. Melton, Michael D. Hartline

Journal of Service Research

Select article: Lake Wellness — a practical example of a new service development (NSD) concept in tourism industries

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Other

First published 2010-4

Lake Wellness — a practical example of a new service development (NSD) concept in tourism industries

Henna Konu, Anja Tuohino, Raija Komppula

Journal of Vacation Marketing

Select article: Innovation Management in the Hospitality Industry: Different Strategies for Achieving Success

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Research article

First published 2007-11

Innovation Management in the Hospitality Industry: Different Strategies for Achieving Success

Michael C. Ottenbacher

Journal of Hospitality & Tourism Research

Select article: Antecedents of New Service Development Effectiveness

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Research article

First published 2000-08

Antecedents of New Service Development Effectiveness

Craig M. Froehle, Aleda V. Roth, Richard B. Chase [...]

Journal of Service Research

Select article: New Service Development and Competitive Advantage: A Conceptual Model

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Research article

First published 2002-5

New Service Development and Competitive Advantage: A Conceptual Model

Jay Weerawardena, Janet R. McColl-Kennedy

Australasian Marketing Journal

Select article: The Role of Knowledge Management Strategies and Task Knowledge in Stimulating Service Innovation

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Research article

First published 2010-11

The Role of Knowledge Management Strategies and Task Knowledge in Stimulating Service Innovation

Chris Storey, Kenneth B. Kahn

Journal of Service Research

Select article: A Resource‐Process Framework of New Service Development

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Research article

First published 2007-03

A Resource‐Process Framework of New Service Development

Craig M. Froehle, Aleda V. Roth

Production and Operations Management

Select article: Customer and Frontline Employee Influence on New Service Development Performance

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Research article

First published 2010-11

Customer and Frontline Employee Influence on New Service Development Performance

Horace L. Melton, Michael D. Hartline

Journal of Service Research

Select article: Service Design as an Approach to Implement the Value Cocreation Perspective in New Service Development

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Research article

First published 2018-2

Service Design as an Approach to Implement the Value Cocreation Perspective in New Service Development

Eun Yu, Daniela Sangiorgi

Journal of Service Research

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