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Retricted access

Case report

First published 2020-3

A Tale of Mystery Shopping: Mausummery Perspective!

Farrah Arif, Sarah S. Sarfraz

Asian Journal of Management Cases

Retricted access

Research article

First published 2019-7

Shaping Small Business Lending Policy Through Matched-Pair Mystery Shopping

Sterling A. Bone, Glenn L. Christensen, Jerome D. Williams [...]

Journal of Public Policy & Marketing

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Research article

First published 2024-9

Cigarette Sales to Underage Youth in Seoul,South Korea: Findings From a Mystery Shopping Study

Ah-hyun Park, Jinbeom Park, Jihae Choi [...]

Asia Pacific Journal of Public Health

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Research article

First published 2026-3

From research to case study: The Next Generation of Hotel Mystery Shoppers from the Perspective of Gen Z

Hans Hagglund, Bendegul Okumus

Journal of Hospitality & Tourism Cases: An International Case Journal

Open access

Research article

First published 2021-12

Sales of cigarettes to pseudo-underage mystery shoppers: Experiences from Stockholm County

Kristin Feltmann, Johanna Gripenberg, Tobias H. Elgán

Nordic Studies on Alcohol and Drugs

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Research article

First published 1998-7

Public Transport: The Role of Mystery Shopping in Investment Decisions

Alan Wilson, Justin Gutmann

International Journal of Market Research

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Research article

First published 2014-9

Measuring Quality of Information Services

Valeria Minghetti, Emilio Celotto

Journal of Travel Research

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Research article

First published 1995-7

Competitor Mystery Shopping: Methodological Considerations and Implications for the MRS Code of Conduct

Janet Dawson, Jill Hillier

International Journal of Market Research

Retricted access

Research article

First published 2001-05

Mystery Shopper Benchmarking of Durable-Goods Chains and Stores

Adam Finn

Journal of Service Research

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Research article

First published 2018-3

The mystery shopper: a tool to measure public service delivery?

Steve Jacob, Nathalie Schiffino, Benjamin Biard

International Review of Administrative Sciences

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