Sage Journals: Discover world-class research

Retricted access

Research article

First published 2018-02

Managing Queueing Systems Where Capacity is Random and Customers are Impatient

Rouba Ibrahim

Production and Operations Management

Retricted access

Research article

First published 2004

Investigating Effects of Correlated Service Times on System Performance: Implications in Border Crossing Operations

Mecit Cetin, George F. List

Transportation Research Record: Journal of the Transportation Research Board

Open access

Research article

First published 2022-11

Teletraffic analysis of a mobile crowdsensing system: The pedestrian-to-vehicle scenario

David Miguel-Santiago, Mario E Rivero-Angeles, Laura I Garay-Jiménez [...]

International Journal of Distributed Sensor Networks

Retricted access

Research article

First published 2006-03

Modeling and Managing the Percentage of Satisfied Customers in Hidden and Revealed Waiting Line Systems

Chester Chambers, Panagiotis Kouvelis

Production and Operations Management

Retricted access

Research article

First published 2020-10

Optimal Control of Parallel Queues for Managing Volunteer Convergence

Gabriel Zayas‐Cabán, Emmett J. Lodree, David L. Kaufman

Production and Operations Management

Retricted access

Research article

First published 2016-01

Optimal Choice for Appointment Scheduling Window under Patient No‐Show Behavior

Nan Liu

Production and Operations Management

Retricted access

Research article

First published 2011-12

The Psychology of Decisions to Abandon Waits for Service

Narayan Janakiraman, Robert J. Meyer, Stephen J. Hoch

Journal of Marketing Research

Retricted access

Research article

First published 2025-9

Group Service or Individual Service? Differentiated Pricing for a Private or Public Service Provider

Wenhui Zhou, Yanhong Gan, Weixiang Huang [...]

Production and Operations Management

Retricted access

Research article

First published 2023-03-09

Comparison of single server queuing performance measures using fuzzy queuing models and intuitionistic fuzzy queuing models with infinite capacity

S. Aarthi, M. Shanmugasundari

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Retricted access

Research article

First published 2014-12

Panel Size and Overbooking Decisions for Appointment‐Based Services under Patient No‐Shows

Nan Liu, Serhan Ziya

Production and Operations Management

Search results