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Research article

First published 2007-02

Back From the Brink: Why Customers Stay

Mark Colgate, Vicky Thuy-Uyen Tong, Christina Kwai-Choi Lee [...]

Journal of Service Research

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Other

First published 2003-09

Dealing with the Unexpected: Critical Incidents in the LEGO Mindstorms team

David Oliver, Johan Roos

Human Relations

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Research article

First published 2025-4

Critical Incidents in the Expansive-by-Design Classroom

Brian Hendrickson, Rebecca Farias, Louis Fusaro

Written Communication

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Review article

First published 2022-5

Barriers to Incident Reporting among Nurses: A Qualitative Systematic Review

Moataz Mohamed Maamoun Hamed, Stathis Konstantinidis

Western Journal of Nursing Research

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Research article

First published 1987-12

Teaching Cross-Cultural Psychology: Providing the Missing Link

Kenneth H. Cushner

Teaching of Psychology

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Research article

First published 1984-07

West Point: Critica Incident Of Leadership

Jerome Adams, Howard T. Prince, Debra Instonea [...]

Armed Forces & Society

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Research article

First published 2026

Precarious Protection: Differential Racialization and the Policing of Asian Victimization and Offending in America

Brendan Lantz, Marin R. Wenger

Sociology of Race and Ethnicity

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Research article

First published 2007-02

How Embarrassing! An Exploratory Study of Critical Incidents Including Affective Reactions

Debra Grace

Journal of Service Research

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Research article

First published 2018-1

The Growing Concerns Regarding School Resource Officers

Joseph B. Ryan, Antonis Katsiyannis, Jennifer M. Counts [...]

Intervention in School and Clinic

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Research article

First published 2006-11

“Never Again” Stories of Nurses: Dilemmas in Nursing Practice

Zane Robinson Wolf, Patti Rager Zuzelo

Qualitative Health Research

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