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Research article

First published 2017-4

Complaint management in hospitality organizations: The role of empowerment and other service recovery attributes impacting loyalty and satisfaction

Godwin-Charles A Ogbeide, Stefanie Böser, Robert J Harrinton [...]

Tourism and Hospitality Research

Open access

Research article

First published 2023-4

Determinants of Social Commerce Purchase and Recommendation Intentions Within the Context of Swift Guanxi Among Chinese College Students

Isaac Kofi Mensah, Guohua Zeng, Chuanyong Luo

Sage Open

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Research article

First published 2025-9

Multi-task intent recommendation based on dynamic and static intent integration and disentanglement

Xiao Huang, Xianyi Zhang, Tao Huang [...]

Intelligent Data Analysis: An International Journal

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Research article

First published 2011-8

Can We Talk? The Impact of Willingness to Recommend on a New-to-Market Service Brand Extension Within a Social Network

Lerzan Aksoy, Alexander Buoye, Bruce Cooil [...]

Journal of Service Research

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Research article

First published 2022-10

Hierarchical User Intention–Preference for Sequential Recommendation with Relation-Aware Heterogeneous Information Network Embedding

Fan Yang, Gangmin Li, Yong Yue

Big Data

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Research article

First published 2020-1-27

Intention mining: A deep learning-based approach for smart devices

Syed Irtaza Muzaffar, Khurram Shahzad, Kamran Malik [...]

Journal of Ambient Intelligence and Smart Environments

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Research article

First published 2010-5

Improving patient evaluation of hospital care and increasing their intention to recommend: Are they the same or different constructs?

Koichiro Otani, Patrick A Herrmann, Richard S Kurz

Health Services Management Research

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Research article

First published 2009-06

Understanding the sustainability of a virtual community: model development and empirical test

Christy M.K. Cheung, Matthew K.O. Lee

Journal of Information Science

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Research article

First published 2007-08

Taiwanese Adolescents' Intention Model of Visiting Internet Cafés

Yi-Chung Hsu, Tai-Kuei Yu

Cyberpsychology,Behavior,and Social Networking

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Research article

First published 2006-5

Examining the Role of Perceived Service Quality in Predicting User Satisfaction and Behavioral Intentions in a Campus Recreation Setting

Robert W. Osman, Shu Tian Cole, C. Randal Vessell

Recreational Sports Journal

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