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Articles (4795)

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1-10 of 4795 results for innovation services

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Select article: Service Delivery Innovation

Retricted access

Research article

First published 2009-08

Service Delivery Innovation

Ja-Shen Chen, Hung Tai Tsou, Astrid Ya-Hui Huang

Journal of Service Research

Select article: Anatomy of an innovation in IT service

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Case report

First published 2018-5

Anatomy of an innovation in IT service

Sankar Ghoshal, Rahul Kumar Roy

Journal of Information Technology Teaching Cases

Select article: The Dilemma of Service Productivity and Service Innovation

Open access

Research article

First published 2018-5

The Dilemma of Service Productivity and Service Innovation

Jaakko Aspara, Jan F. Klein, Xueming Luo [...]

Journal of Service Research

Select article: Archetypes of Service Innovation

Open access

Research article

First published 2018-8

Archetypes of Service Innovation

Anu Helkkula, Christian Kowalkowski, Bård Tronvoll

Journal of Service Research

Select article: The Power of Myth in Impeding Service Innovation

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Other

First published 2008-3

The Power of Myth in Impeding Service Innovation

Sue Vaux Halliday

Journal of Management Inquiry

Select article: Developing Customer Service Innovations for Service Employees: The Effects of NSD Characteristics on Internal Innovation Magnitude

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Research article

First published 2011-5

Developing Customer Service Innovations for Service Employees: The Effects of NSD Characteristics on Internal Innovation Magnitude

Nita Umashankar, Raji Srinivasan, Dustin Hindman

Journal of Service Research

Select article: Service Innovativeness and Firm Value

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Research article

First published 2013-4

Service Innovativeness and Firm Value

Thomas Dotzel, Venkatesh Shankar, Leonard L. Berry

Journal of Marketing Research

Select article: Operational Impact of Service Innovations in Multi‐Step Service Systems

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Research article

First published 2016-05

Operational Impact of Service Innovations in Multi‐Step Service Systems

Chunyang Tong, Mahesh Nagarajan, Yuan Cheng

Production and Operations Management

Select article: Strategies for the Implementation of Service Innovations

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Research article

First published 2012-8

Strategies for the Implementation of Service Innovations

Cathy A. Enz

Cornell Hospitality Quarterly

Select article: Using Dissatisfied Customers as a Source for Innovative Service Ideas

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Research article

First published 2012-11

Using Dissatisfied Customers as a Source for Innovative Service Ideas

Philippe Duverger

Journal of Hospitality & Tourism Research

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