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Articles (168)

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1-10 of 168 results for hotel service quality

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Select article: Consumer perceptions of the quality of services in three hotel categories in Hong Kong

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Research article

First published 1999-04

Consumer perceptions of the quality of services in three hotel categories in Hong Kong

Tat Y. Choi, Raymond K. S. Chu

Journal of Vacation Marketing

Select article: Hotel room attendants’ delivery of quality service

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Research article

First published 2019-7

Hotel room attendants’ delivery of quality service

Sandra L Kensbock, Anoop Patiar, Gayle Jennings

Tourism and Hospitality Research

Select article: Hotel service quality in Hong Kong: A study of tourists' expectations

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Other

First published 1997-7

Hotel service quality in Hong Kong: A study of tourists' expectations

Vincent C. S. Heung, M.Y. Wong

Journal of Vacation Marketing

Select article: Hotel service quality dimensions and attributes: An analysis of online hotel customer reviews

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Research article

First published 2023-7

Hotel service quality dimensions and attributes: An analysis of online hotel customer reviews

Kanapot Kalnaovakul, Pornpisanu Promsivapallop

Tourism and Hospitality Research

Select article: Developing a service quality questionnaire for the hotel industry in Mauritius

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Research article

First published 2007-01

Developing a service quality questionnaire for the hotel industry in Mauritius

Rooma Roshnee Ramsaran-Fowdar

Journal of Vacation Marketing

Select article: Human contribution to service quality in West Bengal’s luxury hotels

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Research article

First published 2018-2-16

Human contribution to service quality in West Bengal’s luxury hotels

Dipa Banerjee, Debasish Biswas

Human Systems Management

Select article: Emotions,price and quality expectations in hotel services

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Research article

First published 2017-10

Emotions,price and quality expectations in hotel services

Jorge Pelegrín-Borondo, Mario Arias-Oliva, Cristina Olarte-Pascual

Journal of Vacation Marketing

Select article: Research Note: Service Quality and Market Structure in the International Tourist Hotel Industry

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Research article

First published 2014-6

Research Note: Service Quality and Market Structure in the International Tourist Hotel Industry

Yu-Chen Lin, Chiang-Ming Chen

Tourism Economics

Select article: From service to intention: A Technology Acceptance Model Perspective on E-Service Quality in Online Hotel Booking

Open access

Research article

First published 2025-10

From service to intention: A Technology Acceptance Model Perspective on E-Service Quality in Online Hotel Booking

Chen Lisha, Chin Fei Goh, Yun Min Low [...]

Sage Open

Select article: Expectations for hotel service quality: Do they differ from culture to culture?

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Research article

First published 1998-10

Expectations for hotel service quality: Do they differ from culture to culture?

Connie Mok, Robert W. Armstrong

Journal of Vacation Marketing

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