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Retricted access

Research article

First published 2007-11

A Hierarchical Model of Health Service Quality

Tracey S. Dagger, Jillian C. Sweeney, Lester W. Johnson

Journal of Service Research

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Research article

First published 2021-9

Determinants of Quality of Health Insurance Services in Brazil

Djalma Silva Guimarães Júnior, Eduardo José Oenning Soares, Lucas Ambrósio Bezerra de Oliveira [...]

Journal of Health Management

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Research article

First published 2002-09

The measurement of perceived differences in service quality — The case of health spas in Slovenia

Boris Snoj, Damijan Mumel

Journal of Vacation Marketing

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Research article

First published 2013-3

Service Quality,Customer (Patient) Satisfaction and Behavioural Intention in Health Care Services: Exploring the Indian Perspective

Arjun Murti, Aashish Deshpande, Namita Srivastava

Journal of Health Management

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Research article

First published 2004-7

Managing Health Care Service Quality in a Primary Health Care Centre

Hardeep Chahal, R.D. Sharma

Metamorphosis: A Journal of Management Research

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Research article

First published 2012-3

Measuring the Customer-Perceived Service Quality in Health Care Organization: A Case Study

Sunil C. D’Souza, A.H. Sequeira

Journal of Health Management

Open access

Research article

First published 2021

Gender Differences in Service Quality of Upazila Health Complex in Bangladesh

Maruf Hasan Rumi, Niaz Makhdum, Md. Harunur Rashid [...]

Journal of Patient Experience

Open access

Research article

First published 2018

An Artifact for Evaluating the Quality of Health Service Providers: Evidence From Brazil

Lúcia Helena da Silva Mendes, Luiz Cláudio Sampaio Mendes, Lilian Lucy dos Santos [...]

INQUIRY: The Journal of Health Care Organization,Provision,and Financing

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Research article

First published 2011-6

Improving Quality of Service of Home Healthcare Units with Health Information Technologies

Juan Gabriel Cegarra-Navarro, Anthony K.P. Wensley, Maria Teresa Sánchez-Polo

Health Information Management Journal

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Research article

First published 2005-9

Using Continuous Quality Improvement to Implement a Clinical Governance Framework in Amental Health Service

Dinesh Arya, Tom Callaly

Australasian Psychiatry

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