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Research article

First published 2019-2

The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery

Arne K. Albrecht, Tobias Schaefers, Gianfranco Walsh [...]

Journal of Service Research

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Research article

First published 2025

Understanding Addiction Recovery and Families: Family-Focused Support Groups in Human Service Education

Chaniece Winfield, Mark Rehfuss, Jill Kivikoski [...]

The Family Journal

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Research article

First published 2017-10

A substantial peer-worker workforce in a psychiatric service will improve patient outcomes – the case against

Nick O’Connor, Scott Clark, Christopher J Ryan

Australasian Psychiatry

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Book review

First published 2010-9

Review: 50 Great Myths of Popular Psychology,Mental Health,Service User Involvement and Recovery,Mental Health,Service User Involvement and Recovery,Personal Tutoring in Higher Education,Teaching Psychology in Higher Education,the Teaching Qualitative Research Methods at Undergraduate Level Dataset Teaching Resource,Tqrmul Working Group

Jason Braithwaite, Kathryn Kinmond, Annette Thomson [...]

Psychology Learning & Teaching

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Research article

First published 2005-8

The role of cumulative online purchasing experience in service recovery management

Betsy Bugg Holloway, Sijun Wang, Janet Turner Parish

Journal of Interactive Marketing

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Research article

First published 2004-12

The Effects of Severity of Failure and Customer Loyalty on Service Recovery Strategies

Christopher W. Craighead, Kirk R. Karwan, Janis L. Miller

Production and Operations Management

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Research article

First published 2020-6

Service use and recovery among currently and formerly homeless adults with mental illness

Nick Kerman, John Sylvestre

International Journal of Social Psychiatry

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Research article

First published 2021-7

Identifying prognostic factors to determine the level of recovery in servicemembers with chronic low back pain: A prospective cohort study

B.M.P. Mourits, M.Z. Meulekamp, P. van der Wurff [...]

Journal of Back and Musculoskeletal Rehabilitation

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Research article

First published 2022-2

From darkness to light: Barriers and facilitators to mental health recovery in the South African context

Anneliese de Wet, Chrisma Pretorius

International Journal of Social Psychiatry

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Research article

First published 2019-1

Disaster Recovery Service Delivery: Toward a Theory of Simultaneous Government and Voluntary Sector Failures

Kristin O’Donovan

Administration & Society

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