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Articles (120)

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1-10 of 120 results for front-line service work

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Select article: The nature of front-line service work: distinctive features and continuity in the employment relationship

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Research article

First published 2013-6

The nature of front-line service work: distinctive features and continuity in the employment relationship

Jacques Bélanger, Paul Edwards

Work,Employment and Society

Select article: Street Medicine —Assessment Work Strategies of Paramedics on the Front Lines of Emergency Health Services

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Research article

First published 2017-10

Street Medicine —Assessment Work Strategies of Paramedics on the Front Lines of Emergency Health Services

Michael K. Corman

Journal of Contemporary Ethnography

Select article: Despotic Leadership and Front-Line Employee Deviant Work Behaviors in Service Organizations: The Roles of Moral Disengagement and Moral Identity

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Research article

First published 2024-11

Despotic Leadership and Front-Line Employee Deviant Work Behaviors in Service Organizations: The Roles of Moral Disengagement and Moral Identity

Muhammad Waheed Akhtar, Thomas Garavan, Fauzia Syed [...]

Journal of Service Research

Select article: Discourses of Professionalism in Front-Line Service Work: Insights from a Case Study in an Italian Bank

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Research article

First published 2019-10

Discourses of Professionalism in Front-Line Service Work: Insights from a Case Study in an Italian Bank

Luca Carollo, Luca Solari

Work,Employment and Society

Select article: Negotiating Tensions on the Front Line: Circuits of Accountability and Self-governance in Institutional Care of Adults with Intellectual Disability

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Research article

First published 2020-8

Negotiating Tensions on the Front Line: Circuits of Accountability and Self-governance in Institutional Care of Adults with Intellectual Disability

Khalilah Robinson Johnson, Nancy Bagatell

Work,Employment and Society

Select article: Front-Line Work in Employment Services after Ten Years of New Public Management Reform: Governance and Activation in Australia,the Netherlands and the UK

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Research article

First published 2010-12

Front-Line Work in Employment Services after Ten Years of New Public Management Reform: Governance and Activation in Australia,the Netherlands and the UK

Mark Considine, Jenny M. Lewis

European Journal of Social Security

Select article: The social construction of clients by service agents in reformed welfare administration

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Research article

First published 2006-12

The social construction of clients by service agents in reformed welfare administration

Patrice Rosenthal, Riccardo Peccei

Human Relations

Select article: Temporary Work in Coordinated Market Economies: Evidence from Front-Line Service Workplaces

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Research article

First published 2009-7

Temporary Work in Coordinated Market Economies: Evidence from Front-Line Service Workplaces

Karen A. Shire, Hannelore Mottweiler, Annika Schönauer [...]

ILR Review

Select article: Exploring the Role of HRM in Service Delivery in Healthcare Organizations: A Study of an Indian Hospital

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Research article

First published 2013-4

Exploring the Role of HRM in Service Delivery in Healthcare Organizations: A Study of an Indian Hospital

Avantika Tomar, Amit Dhiman

Vikalpa: The Journal for Decision Makers

Select article: Back-Office Service Work: Bureaucracy Challenged?

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Other

First published 2004-03

Back-Office Service Work: Bureaucracy Challenged?

Marek Korczynski

Work,Employment and Society

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