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Research article

First published 2021-06

A Review of Flexible Processes and Operations

Shixin Wang, Xuan Wang, Jiawei Zhang

Production and Operations Management

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Research article

First published 1994-06

SCHEDULING FLEXIBILITY IN THE SERVICE SECTOR: A POSTAL CASE STUDY

MANOJ K. MALHOTRA, LARRY P. RITZMAN

Production and Operations Management

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Research article

First published 2019-06

The Impact of Service Improvisation Competence on Customer Satisfaction: Evidence from the Hospitality Industry

Enrico Secchi, Aleda Roth, Rohit Verma

Production and Operations Management

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Research article

First published 2004-09

Volume Flexible Strategies in Health Services: A Research Framework

Eric P. Jack, Thomas L. Powers

Production and Operations Management

Retricted access

Research article

First published 2022-04

Service Operations for Mixed Autonomous Paradigm: Lane Design and Subsidy

Lan Lu, Zheng Zhu, Pengfei Guo [...]

Production and Operations Management

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Research article

First published 2016

Operational Schedule Flexibility and Infrastructure Investment: Capacity Trade-Off on Single-Track Railways

C. Tyler Dick, Darkhan Mussanov

Transportation Research Record: Journal of the Transportation Research Board

Open access

Research article

First published 2017-6

Vehicle routing and scheduling of demand-responsive connector with on-demand stations

Jinxing Shen, Shuqian Yang, Xuming Gao [...]

Advances in Mechanical Engineering

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Research article

First published 2025-8

Religiosity and operational performance of small and medium scale enterprises in Nigeria

Olusegun Timothy Odesola

International Journal of Cross Cultural Management

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Research article

First published 2013-2

Divide and Serve: The Labour Process in Service Value Chains and Networks

Jörg Flecker, Bettina Haidinger, Annika Schönauer

Competition & Change

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Research article

First published 2014-1

Service Reliability–Based Transit Network Design with Stochastic Demand

Kun An, Hong K. Lo

Transportation Research Record: Journal of the Transportation Research Board

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