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Articles (80)

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1-10 of 80 results for emotional display rules

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Select article: Contextualizing Emotional Display Rules: Examining the Roles of Targets and Discrete Emotions in Shaping Display Rule Perceptions

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Research article

First published 2009-08

Contextualizing Emotional Display Rules: Examining the Roles of Targets and Discrete Emotions in Shaping Display Rule Perceptions

James M. Diefendorff, Gary J. Greguras

Journal of Management

Select article: Values and Display Rules for Specific Emotions

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Research article

First published 2011-4

Values and Display Rules for Specific Emotions

Birgit Koopmann-Holm, David Matsumoto

Journal of Cross-Cultural Psychology

Select article: Communication Rules for the Display of Emotions in Organizational Settings

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Research article

First published 2002-08

Communication Rules for the Display of Emotions in Organizational Settings

Michael W. Kramer, Jon A. Hess

Management Communication Quarterly

Select article: Solving the Riddle of Emotional Labor: How Display Rules and Emotive Intensity Interact

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Research article

First published 2026-3

Solving the Riddle of Emotional Labor: How Display Rules and Emotive Intensity Interact

Chih-Wei Hsieh, Yijing Tong, Fei Liu [...]

Review of Public Personnel Administration

Select article: A Revisionist History Approach to the Study of Emotional Labor: Have We Forgotten Display Rules and Service Contexts?

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Research article

First published 2024-10

A Revisionist History Approach to the Study of Emotional Labor: Have We Forgotten Display Rules and Service Contexts?

Aqsa Dutli, Allison S. Gabriel, John P. Trougakos

Journal of Management Inquiry

Select article: Burnout Among Public Service Workers

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Research article

First published 2014-12

Burnout Among Public Service Workers

Chih-Wei Hsieh

Review of Public Personnel Administration

Select article: Mapping Expressive Differences Around the World

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Research article

First published 2008-01

Mapping Expressive Differences Around the World

David Matsumoto, Seung Hee Yoo, Johnny Fontaine

Journal of Cross-Cultural Psychology

Select article: ‘. . . It Makes Me Want to Shut Down,Cover Up’: Female Bartenders’ Use of Emotional Labour While Receiving Unwanted Sexual Attention at a Public House

Open access

Research article

First published 2023-9

‘. . . It Makes Me Want to Shut Down,Cover Up’: Female Bartenders’ Use of Emotional Labour While Receiving Unwanted Sexual Attention at a Public House

James Frederick Green

Sociological Research Online

Select article: Examination of Factors Affecting Hotel Employees’ Service Orientation

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Research article

First published 2015-11

Examination of Factors Affecting Hotel Employees’ Service Orientation

JungHoon (Jay) Lee, Chihyung (Michael) Ok

Journal of Hospitality & Tourism Research

Select article: Hypocrisy or maturity? Culture and context differentiation

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Research article

First published 2009-05

Hypocrisy or maturity? Culture and context differentiation

David Matsumoto, Seung Hee Yoo, Johnny Fontaine

European Journal of Personality

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