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Research article

First published 2023

Consumer Perceptions of Online Food Delivery Services: Examining the Impact of Food Biosafety Measures and Brand Image

Carlos Arturo Hoyos-Vallejo, Nelson Carrión-Bósquez, Juan Cardona-Prada

Global Business Review

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Research article

First published 2022

The Relationship between Social Media Influence,EWOM,and E-satisfaction of Consumers in India: A Moderated Moderated-mediation Conditional Model

Shaira Bi Abdul, Vasanthi Soundararajan, Satyanarayana Parayitam

Global Business Review

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Research article

First published 2025-6

The Measurement of Consumers’ Purchase Intention in E-commerce by Electronic Service Quality: Mediation Test of E-satisfaction and E-trust

Hadi Kusuma Sunyoto, Clara Angelia Gunawan, Parthasarathi Shrinithy

Abhigyan

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Research article

First published 2016-5

Satisfaction Trust and Loyalty of Repeat Online Consumer within the Japanese Online Supermarket Trade

Emi Moriuchi, Ikuo Takahashi

Australasian Marketing Journal

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Research article

First published 2001-11

Consumer Complaints by E-Mail: An Exploratory Investigation of Corporate Responses and Customer Reactions

Judy Strauss, Donna J. Hill

Journal of Interactive Marketing

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Research article

First published 2000-04

The Gratification Niches of Personal E-mail and the Telephone

JOHN DIMMICK, SUSAN KLINE, LAURA STAFFORD

Communication Research

Open access

Research article

First published 2024-1

Logistics Service Quality and Product Satisfaction in E-Commerce

Dr. Aamir Rashid, Dr. Rizwana Rasheed

Sage Open

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Research article

First published 2011-10

The Influence of Hotel Website Factors on E-Loyalty in a B2C Context

Woo Gon Kim, Nitta Rachjaibun, Jin Soo Han [...]

Tourism Economics

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Research article

First published 2010-12

The Influence of Regulatory Fit and Interactivity on Brand Satisfaction and Trust in E-Health Marketing Inside 3D Virtual Worlds ( Second Life )

Seung-A Annie Jin, Kwan Min Lee

Cyberpsychology,Behavior,and Social Networking

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Research article

First published 2005-03

Next stop,unravel: The tangled web of e-consumer research

Banwari Mittal

Marketing Theory

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