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Articles (13)

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1-10 of 13 results for display rule commitment

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Select article: How Display Rules Influence Turnover in Healthcare Teams and the Moderating Role of Team Negative Affective Tone

Open access

Research article

First published 2024-8

How Display Rules Influence Turnover in Healthcare Teams and the Moderating Role of Team Negative Affective Tone

Helena Nguyen, Markus Groth, Anya Johnson

Journal of Service Research

Select article: It Went Downhill From There: The Spillover Effect from Previous Customer Mistreatment on Frontline Employees’ Service Delivery

Retricted access

Research article

First published 2022-8

It Went Downhill From There: The Spillover Effect from Previous Customer Mistreatment on Frontline Employees’ Service Delivery

Yumeng Yue, Karyn L. Wang, Markus Groth

Journal of Service Research

Select article: Solving the Riddle of Emotional Labor: How Display Rules and Emotive Intensity Interact

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Research article

First published 2026-3

Solving the Riddle of Emotional Labor: How Display Rules and Emotive Intensity Interact

Chih-Wei Hsieh, Yijing Tong, Fei Liu [...]

Review of Public Personnel Administration

Select article: Effects of Rule Structure and Reward Magnitude on the Acquisition and Adoption of Self-Reward Criteria

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Research article

First published 1967-10

Effects of Rule Structure and Reward Magnitude on the Acquisition and Adoption of Self-Reward Criteria

Robert M. Liebert, Mary Kathleen Allen

Psychological Reports

Select article: Too Much of a Good Thing? The Emotional Challenges of Managing Affectively Committed Volunteers

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Research article

First published 2018-12

Too Much of a Good Thing? The Emotional Challenges of Managing Affectively Committed Volunteers

Jenna Ward, Anne-marie Greene

Nonprofit and Voluntary Sector Quarterly

Select article: Examination of Factors Affecting Hotel Employees’ Service Orientation

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Research article

First published 2015-11

Examination of Factors Affecting Hotel Employees’ Service Orientation

JungHoon (Jay) Lee, Chihyung (Michael) Ok

Journal of Hospitality & Tourism Research

Select article: Emotions in Constitutional Institutions

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Research article

First published 2016-1

Emotions in Constitutional Institutions

András Sajó

Emotion Review

Select article: A Cross-National Comparison of Children’s Behavior with their Friends in Situations of Potential Conflict

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Research article

First published 2000-03

A Cross-National Comparison of Children’s Behavior with their Friends in Situations of Potential Conflict

Barry H. Schneider, Ada Fonzi, Giovanna Tomada [...]

Journal of Cross-Cultural Psychology

Select article: The Lasting Impact of NCAA Sanctions: SMU and the Death Penalty

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Research article

First published 2021-12

The Lasting Impact of NCAA Sanctions: SMU and the Death Penalty

Kerianne Lawson

Journal of Sports Economics

Select article: I do what I’m told,sort of: Reformed subjects,unruly citizens,and parole

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Research article

First published 2012-8

I do what I’m told,sort of: Reformed subjects,unruly citizens,and parole

Robert Werth

Theoretical Criminology

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