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Articles (16)

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1-10 of 16 results for defensive and accommodative strategies

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Select article: Improving Complaint Handling: The Rhetorical Turn in Defensive and Accommodative Strategies

Open access

Research article

First published 2025

Improving Complaint Handling: The Rhetorical Turn in Defensive and Accommodative Strategies

Margot van Mulken, Liza Heslenfled

Business and Professional Communication Quarterly

Select article: Why Say Sorry? Influencing Consumer Perceptions Post Organizational Crises

Retricted access

Research article

First published 2009-7

Why Say Sorry? Influencing Consumer Perceptions Post Organizational Crises

Angelo De Blasio, Roberta Veale

Australasian Marketing Journal

Select article: Matching Crisis Event With Destination Response Strategy

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Research article

First published 2025-3

Matching Crisis Event With Destination Response Strategy

Lujun Su, Bocong Jia, Scott R. Swanson

Journal of Travel Research

Select article: Online engagement of active communicative behaviors and news consumption on Internet portal sites

Retricted access

Research article

First published 2021-12

Online engagement of active communicative behaviors and news consumption on Internet portal sites

Sora Kim, Hyejoon Rim, Kang Hoon Sung

Journalism

Select article: The Effectiveness of Crisis Communication Strategies on Sina Weibo in Relation to Chinese Publics’ Acceptance of These Strategies

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Research article

First published 2016-10

The Effectiveness of Crisis Communication Strategies on Sina Weibo in Relation to Chinese Publics’ Acceptance of These Strategies

Cindy S.B. Ngai, Yan Jin

Journal of Business and Technical Communication

Select article: Social and Individual Coping with Threats: Outlines of an Interdisciplinary Approach

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Research article

First published 2004-9

Social and Individual Coping with Threats: Outlines of an Interdisciplinary Approach

Werner Greve, Rainer Strobl

Review of General Psychology

Select article: Modernization and Ethnic Conflict in Belgium

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Research article

First published 1979-3

Modernization and Ethnic Conflict in Belgium

Anthony Mughan

Political Studies

Select article: Just War as a Theory,Just Peace as a Virtue

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Research article

First published 2024-8

Just War as a Theory,Just Peace as a Virtue

Lisa Sowle Cahill

Studies in Christian Ethics

Select article: A Message to the Labor Movement: Stop and Think!

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Research article

First published 1996-10

A Message to the Labor Movement: Stop and Think!

Robert Sass

International Journal of Social Determinants of Health and Health Services

Select article: We Might ‘Overcome Someday': West Tennessee’s Rural Freedom Movement

Open access

Research article

First published 2021-1

We Might ‘Overcome Someday': West Tennessee’s Rural Freedom Movement

Katherine Ballantyne

Journal of Contemporary History

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