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Research article

First published 2018-8

Data mining techniques for analyzing bank customers: A survey

Seyed Mohammad Hossein Hasheminejad, Mojgan Khorrami

Intelligent Decision Technologies

Open access

Research article

First published 2011-1

A Financial Data Mining Model for Extracting Customer Behavior

Mark K.Y. Mak, George T.S. Ho, S.L. Ting

International Journal of Engineering Business Management

Open access

Research article

First published 2025-11-17

How a Swiss luxury retailer implements process mining to improve data-driven customer excellence

Eva Ritz, Adrian Joas, Thiemo Wambsganss [...]

Journal of Information Technology Teaching Cases

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Research article

First published 2021-12-14

Customer retention management: A complementary use of data mining and soft systems methodology

Mohammad Mehrabioun, Bibi Malihe Mahdizadeh

Human Systems Management

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Research article

First published 2021-02-02

Applying data mining on customer relationship management system to discover forgotten effects

Angélica Urrutia, Fabiola Rojo, Dra. Carolina Nicolas [...]

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Research article

First published 2001-02

Targeting Customers with Statistical and Data-Mining Techniques

James H. Drew, D. R. Mani, Andrew L. Betz [...]

Journal of Service Research

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Research article

First published 2020-11

Clustering of bank customers based on lifetime value using data mining methods

Seyed Mohammad Hossein Hasheminejad, Mojgan Khorrami

Intelligent Decision Technologies

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Research article

First published 2020-07-17

A hybrid classification model for churn prediction based on customer clustering

Qi Tang, Guoen Xia, Xianquan Zhang

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Editorial

First published 2006-8

When customer relationship management meets data mining

Venkatesh Shankar, Russell S. Winer

Journal of Interactive Marketing

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Research article

First published 2016

Study of fuzzy association rules and cross-selling toward property insurance customers based on FARMA

Chun Yan, Haitang Sun, Wei Liu

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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