Sage Journals: Discover world-class research

Retricted access

Research article

First published 2011-2

Inter-Relationship of Web Site Interactivity and Customer Outcomes

Bikram Jit Singh Mann, Sunpreet Kaur Sahni

Global Business Review

Retricted access

Research article

First published 2003-9

Potential Benefits and Challenges of E-Detailing in Europe

Roger Heutschi, Christine Legner, Andreas Schiesser [...]

Journal of Medical Marketing: Device,Diagnostic and Pharmaceutical Marketing

Retricted access

Research article

First published 2005-12

Integrating Dynamic and Geometry Model Components through Ontology-Based Inference

Minho Park, Paul A. Fishwick

SIMULATION

Retricted access

Research article

First published 2003-10

What's in a Conversation? Addressing the Impact of Web Applications on Associate-Customer Conversations

Jennifer A. Al-Safar, Merrill J. Zavod, Ann C. Fulop

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Retricted access

Research article

First published 2005-5

Opportunities and challenges in multichannel marketing: An introduction to the special issue

Arvind Rangaswamy, Gerrit H. Van Bruggen

Journal of Interactive Marketing

Retricted access

Research article

First published 2006-02

Measuring Service Quality in E-Retailing

Joel E. Collier, Carol C. Bienstock

Journal of Service Research

Retricted access

Research article

First published 2008-2

Customer Channel Migration

Asim Ansari, Carl F. Mela, Scott A. Neslin

Journal of Marketing Research

Open access

Research article

First published 2023-2

‘I’m actually shocked of how rude you are!’ Communication challenges in webchat-based customer service

Erika Darics, Jane Lockwood

Discourse & Communication

Retricted access

Research article

First published 2000-02

Local Governments Online and the Role of the Resident

Jo Steyaert

Social Science Computer Review

Retricted access

Case report

First published 2013-4

Empowering Clients through E-Health in Healthcare Services: Case Brunei

M. Anshari, M. N. Almunawar, P. K. C. Low [...]

Community Health Equity Research & Policy

Search results