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Articles (525)

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1-10 of 525 results for customer trust

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Select article: Perceived Service Quality and Customer Trust

Retricted access

Research article

First published 2008-02

Perceived Service Quality and Customer Trust

Andreas B. Eisingerich, Simon J. Bell

Journal of Service Research

Select article: Is Firm Trust Essential in a Trusted Environment? how Trust in the Business Context Influences Customers

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Research article

First published 2008-4

Is Firm Trust Essential in a Trusted Environment? how Trust in the Business Context Influences Customers

Kent Grayson, Devon Johnson, Der-Fa Robert Chen

Journal of Marketing Research

Select article: The Relative Contribution of Love and Trust towards Customer Loyalty

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Research article

First published 2015-2

The Relative Contribution of Love and Trust towards Customer Loyalty

Shu-Ching Chen, Pascale G. Quester

Australasian Marketing Journal

Select article: Influence of Trust on Customer Engagement: Empirical Evidence From the Insurance Industry in Ghana

Open access

Research article

First published 2020-1

Influence of Trust on Customer Engagement: Empirical Evidence From the Insurance Industry in Ghana

James Agyei, Shaorong Sun, Eugene Abrokwah [...]

Sage Open

Select article: Millennial Customer Engagement with Fintech Services: The Mediating Role of Trust

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Research article

First published 2023

Millennial Customer Engagement with Fintech Services: The Mediating Role of Trust

Rashed Al Karim, Md Karim Rabiul, Ayesha Taskia [...]

Business Perspectives and Research

Select article: Role of Trust in Influencing Service Recommendation from Customers for Beauty Service Industry

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Research article

First published 2022-6

Role of Trust in Influencing Service Recommendation from Customers for Beauty Service Industry

Tapish Panwar, Kalim Khan

Metamorphosis: A Journal of Management Research

Select article: Impact of Electronic Word of Mouth on Customers’ Buying Intention Considering Trust as a Mediator: A SEM Approach

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Research article

First published 2024-4

Impact of Electronic Word of Mouth on Customers’ Buying Intention Considering Trust as a Mediator: A SEM Approach

Md. Shahed Mahmud, Md. Nazmul Islam, Md. Rostam Ali [...]

Global Business Review

Select article: Combined Effects of Drivers and Impact of Customer Satisfaction on Brand Loyalty: The Contingent Effect of Social Trust

Open access

Research article

First published 2021-1

Combined Effects of Drivers and Impact of Customer Satisfaction on Brand Loyalty: The Contingent Effect of Social Trust

Sara Javed, Md. Salamun Rashidin, Mingxia Zhu [...]

Sage Open

Select article: The Role of Trust in Customer Relationships

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Research article

First published 1996-12

The Role of Trust in Customer Relationships

Deborah L. Cowles

Australasian Marketing Journal

Select article: Examining the Impact of Customers’ Awareness,Risk and Trust in M-Banking Adoption

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Research article

First published 2021-12

Examining the Impact of Customers’ Awareness,Risk and Trust in M-Banking Adoption

Prashant Tiwari, Shiv Kant Tiwari, Ashish Gupta

FIIB Business Review

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