Search results

Articles (6)

Journals (0)

1-6 of 6 results for customer service chat systems

Sort by:

Relevance

Select all

Sort by:

Relevance

Retricted access

Research article

First published 2024-12

Investigating the relationships between dialog patterns and user satisfaction in customer service chat systems based on chat log analysis

Tingting Jiang, Qian Guo, Yuhan Wei [...]

Journal of Information Science

Retricted access

Research article

First published 2025-9

Maqbool Dada, Brett Hathaway, Evgeny Kagan

Production and Operations Management

Retricted access

Research article

First published 2001-1

Kristina L. Miller, Robert M. McDaniels

Journal of Career Development

Retricted access

Research article

First published 2004-12-19

Shun-Hsing Chen, Ching-Chow Yang

Human Systems Management

Retricted access

Research article

First published 2025

Nan Liang, Xiaojun Wang

Journal of Computational Methods in Sciences and Engineering

Retricted access

Research article

First published 2025-6

Nihar Kanta Patra, Panorea Gaitanou, Bolaji David Oladokun [...]

Business Information Review