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1-10 of 632 results for customer reviews information

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Select article: Products ranking through two-stage online customer reviews information

Retricted access

Research article

First published 2025-1

Products ranking through two-stage online customer reviews information

Shi-Tong Liu, Yong Liu, Jia-Ming Ding

Intelligent Data Analysis: An International Journal

Select article: When Are More Information Details Less Useful? A Comparison of Product Contextualization in Customer Images and Review Texts

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Research article

First published 2025

When Are More Information Details Less Useful? A Comparison of Product Contextualization in Customer Images and Review Texts

Yang Wang, Youngeui Kim, Abhijeet Ghoshal

Production and Operations Management

Select article: The Impact of Negative Reviews on Online Search and Purchase Decisions

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Research article

First published 2024-10

The Impact of Negative Reviews on Online Search and Purchase Decisions

Marton Varga, Paulo Albuquerque

Journal of Marketing Research

Select article: Information Source Credibility and Job Seekers’ Intention to Apply: The Mediating Role of Brands

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Research article

First published 2020-6

Information Source Credibility and Job Seekers’ Intention to Apply: The Mediating Role of Brands

Shiksha Gupta, Gordhan K. Saini

Global Business Review

Select article: Systematic Service Product Requirement Analysis with Online Customer Review Data

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Research article

First published

Systematic Service Product Requirement Analysis with Online Customer Review Data

Isaac A. Jones, Kyoung-Yun Kim

Journal of Integrated Design and Process Science

Select article: The Effects of Culture on Consumers’ Consumption and Generation of Online Reviews

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Research article

First published 2018-8

The Effects of Culture on Consumers’ Consumption and Generation of Online Reviews

Jong Min Kim, Mina Jun, Chung K. Kim

Journal of Interactive Marketing

Select article: Book Reviews : St Clair,Guy Customer service in the information environment. 1993,London: Bowker-Saur,180pp,£25.00,(Information Services Management Series),ISBN 1 85739 004 0

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Review article

First published 1994-12

Book Reviews : St Clair,Guy Customer service in the information environment. 1993,London: Bowker-Saur,180pp,£25.00,(Information Services Management Series),ISBN 1 85739 004 0

Ron L. Pybus

Journal of Librarianship and Information Science

Select article: Social influence bias in ratings: A field experiment in the hospitality sector

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Research article

First published 2022-12

Social influence bias in ratings: A field experiment in the hospitality sector

Simona Cicognani, Paolo Figini, Marco Magnani

Tourism Economics

Select article: On the Interaction Between Cheap-Talk Advertising and Credible Product Reviews

Open access

Research article

First published 2025-2

On the Interaction Between Cheap-Talk Advertising and Credible Product Reviews

Xue Jia, Jeroen Suijs

Production and Operations Management

Select article: Uncovering the influences of user-generated photos and user profiles on customers’ online hotel review perceptions and booking intentions

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Research article

First published 2025

Uncovering the influences of user-generated photos and user profiles on customers’ online hotel review perceptions and booking intentions

Qingxiang An, Ahmet Bulent Ozturk, Fevzi Okumus

Journal of Vacation Marketing

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