Sage Journals: Discover world-class research

Retricted access

Research article

First published 2011-7

Customer Relationship Management in Tourism: Management Needs and Research Applications

Christine A. Vogt

Journal of Travel Research

Retricted access

Research article

First published 2006-09

Customer Requirement Management in Product Development: A Review of Research Issues

Jianxin (Roger) Jiao, Chun-Hsien Chen

Concurrent Engineering

Retricted access

Other

First published 2004-07

The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research

Ruth N. Bolton, Katherine N. Lemon, Peter C. Verhoef

Journal of the Academy of Marketing Science

Retricted access

Research article

First published 2007-11

Customer Behavior Modeling in Revenue Management and Auctions: A Review and New Research Opportunities

Zuo‐Jun Max Shen, Xuanming Su

Production and Operations Management

Retricted access

Research article

First published 2015-5

The Right Choice—What Does It Mean? Groundbreaking Research from the Early Days of Customer Value Management

R.E. Kordupleski, W.C. Vogel

Journal of Creating Value

Retricted access

Research article

First published 2021-6

Customer Relationship Management Research from 2000 to 2020: An Academic Literature Review and Classification

Priyanka Meena, Praveen Sahu

Vision: The Journal of Business Perspective

Retricted access

Research article

First published 2022-6

Principles,methods,contributions,and limitations of design science research in marketing: Illustrative application to customer journey management

Florence Jacob, Virginie Pez, Pierre Volle

Recherche et Applications en Marketing (English Edition)

Retricted access

Research article

First published 2021-04-12

Research and implementation of the customer-oriented modern hotel management system using fuzzy analytic hiererchical process (FAHP)

Qian Wang, Bo Zhang

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Retricted access

Research article

First published 2002-09

The impact of customer service on a resort community

David F. Thomas

Journal of Vacation Marketing

Retricted access

Other

First published 2010-11

Hospitality Marketing: A Retrospective Analysis (1960-2010) and Predictions (2010-2020)

Chekitan S. Dev, John D. Buschman, John T. Bowen

Cornell Hospitality Quarterly

Search results