You are on the new improved site. You can view the old site in view-only mode here until June 27, 2026

Filter Results

Search all journals

Enter search terms…

Advanced search

/

About

About Sage
About Sage Journals
Privacy Policy
Terms of Use
Contact Us
Help

Information for

Authors
Editors
Librarians
Researchers
Reviewers
Frequently asked questions

Copyright © 2026 by Sage Publications.京ICP备09090397号-11

Search results

Search results page

Articles (1080)

Journals (0)

1-10 of 1080 results for customer relationship management

Sort by:

Relevance

Select all

Select all

Sort by:

Relevance

Select article: The Customer Loyalty vs. Customer Retention: The Impact of Customer Relationship Management on Customer Satisfaction

Retricted access

Research article

First published 2024-9-13

The Customer Loyalty vs. Customer Retention: The Impact of Customer Relationship Management on Customer Satisfaction

Ram Kumar Dwivedi, Shailee Lohmor Choudhary, Rinku Sharma Dixit [...]

Web Intelligence

Select article: The mediating role of customer relationship management in the relationship between customer focus and customer satisfaction at university from an industry perspective

Retricted access

Research article

First published 2026-4

The mediating role of customer relationship management in the relationship between customer focus and customer satisfaction at university from an industry perspective

Khleef Ahmed Alkhawaldeh

Industry and Higher Education

Select article: Customer relationship management technology

Retricted access

Research article

First published 2005-12

Customer relationship management technology

Wolfgang Messner

Business Information Review

Select article: Customer Relationship Management at Wipro Infotech: A Case Study

Retricted access

Research article

First published 2011-1

Customer Relationship Management at Wipro Infotech: A Case Study

Shashank Shah

Metamorphosis: A Journal of Management Research

Select article: Customer Relationship Management and Firm Performance

Retricted access

Research article

First published 2011-9

Customer Relationship Management and Firm Performance

Tim Coltman, Timothy M Devinney, David F Midgley

Journal of Information Technology

Select article: Implementing Customer Relationship Management in JPMorgan

Retricted access

Research article

First published 2004-06

Implementing Customer Relationship Management in JPMorgan

Jackie Marfleet

Business Information Review

Select article: Detecting Routines: Applications to Ridesharing Customer Relationship Management

Open access

Research article

First published 2024-4

Detecting Routines: Applications to Ridesharing Customer Relationship Management

Ryan Dew, Eva Ascarza, Oded Netzer [...]

Journal of Marketing Research

Select article: Analyzing the Diffusion of Global Customer Relationship Management: A Cross-Regional Modeling Framework

Retricted access

Research article

First published 2011-3

Analyzing the Diffusion of Global Customer Relationship Management: A Cross-Regional Modeling Framework

V. Kumar, Sarang Sunder, B. Ramaseshan

Journal of International Marketing

Select article: Managing customer relationships in the self-service environment of e-tourism

Retricted access

Research article

First published 2007-07

Managing customer relationships in the self-service environment of e-tourism

Rosemary Stockdale

Journal of Vacation Marketing

Select article: RFID of next generation network for enhancing customer relationship management in healthcare industries

Retricted access

Research article

First published 2017-9

RFID of next generation network for enhancing customer relationship management in healthcare industries

Ahmed Alzahrani, Muhammad Shuaib Qureshi, Vijey Thayananthan

Technology and Health Care

1
2
3
•••
108
10 / page

Article type

Publication date

Subjects

Access