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Research article

First published 2026

Unlocking hotel brand advocacy: The role of perceived technological empowerment,AI service quality,and customer readiness

Hazem Ahmed Khairy, Wagih M. E. Salama, Mohamed Ahmed Suliman

Human Systems Management

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Research article

First published 2017-5

Technology Readiness and Customer Satisfaction with Travel Technologies: A Cross-Country Investigation

Ying Wang, Kevin Kam Fung So, Beverley A. Sparks

Journal of Travel Research

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Research article

First published 2004-08

A Technology Readiness-Based Taxonomy of Customers

Nikos Tsikriktsis

Journal of Service Research

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Research article

First published 2006-03

A Study of Automated Custom Fit: Readiness of the Technology for the Apparel Industry

Susan P. Ashdown, Lucy Dunne

Clothing and Textiles Research Journal

Free access

Research article

First published 2017-10

Rescheduling strategy of ready-mixed concrete vehicles: A case study of dynamic requirements of customers

Guochen Zhang, Jianchao Zeng, Jianhua Zhang

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

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Research article

First published 2009-08

Exploring the Use of the Abbreviated Technology Readiness Index for Hotel Customer Segmentation

Liana Victorino, Ekaterina Karniouchina, Rohit Verma

Cornell Hospitality Quarterly

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Research article

First published 1936-2

Ready Made or Custom Cut?

Frederick L. Patry

Journal of Education

Open access

Research article

First published 2022-5

Actor Ecosystem Readiness: Understanding the Nature and Role of Human Abilities and Motivation in a Service Ecosystem

Ilias Danatzis, Ingo O. Karpen, Michael Kleinaltenkamp

Journal of Service Research

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Research article

First published 2025

Examining customers’ continuous intention to use self-service kiosks: An extended approach in the context of fast food restaurants using the technology readiness index and technology acceptance model

Fadi Amiri, Farah Shishan, Saleh Bazi [...]

Tourism and Hospitality Research

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Research article

First published 2018-8

The Elicitation of Frontline,Customer-Contact,Hotel Employee Innovative Behavior: Illuminating the Central Roles of Readiness for Change and Absorptive Capacity

Song Chang, Sean A. Way, Derek H. K. Cheng

Cornell Hospitality Quarterly

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