You are on the new improved site. You can view the old site in view-only mode here until June 27, 2026

Filter Results

Search all journals

Enter search terms…

Advanced search

/

About

About Sage
About Sage Journals
Privacy Policy
Terms of Use
Contact Us
Help

Information for

Authors
Editors
Librarians
Researchers
Reviewers
Frequently asked questions

Copyright © 2026 by Sage Publications.京ICP备09090397号-11

Search results

Search results page

Articles (329)

Journals (0)

1-10 of 329 results for customer need knowledge

Sort by:

Relevance

Select all

Select all

Sort by:

Relevance

Select article: Implementing the Marketing Concept at the Employee-Customer Interface: The Role of Customer Need Knowledge

Retricted access

Research article

First published 2009-7

Implementing the Marketing Concept at the Employee-Customer Interface: The Role of Customer Need Knowledge

Christian Homburg, Jan Wieseke, Torsten Bornemann

Journal of Marketing

Select article: Needs and Expectations of the Internal Customers from the Knowledge Management System

Retricted access

Research article

First published 2008-2

Needs and Expectations of the Internal Customers from the Knowledge Management System

Sanjeev Verma, Ranjan Chaudhuri, Ritesh Rajput

Management and Labour Studies

Select article: Absorbing Customer Knowledge

Retricted access

Research article

First published 2018-2

Absorbing Customer Knowledge

Chris Storey, Christine Larbig

Journal of Service Research

Select article: Opinion: Develop a design thinking culture to better manage knowledge in the age of AI

Retricted access

Research article

First published 2025-3

Opinion: Develop a design thinking culture to better manage knowledge in the age of AI

Mostafa Sayyadi, Michael Provitera

Business Information Review

Select article: Customer Response Capability in a Sense-and-Respond Era: The Role of Customer Knowledge Process

Retricted access

Other

First published 2004-07

Customer Response Capability in a Sense-and-Respond Era: The Role of Customer Knowledge Process

Satish Jayachandran, Kelly Hewett, Peter Kaufman

Journal of the Academy of Marketing Science

Select article: The Mediating Effect of Dynamic Marketing Capabilities on the Relationship Between Customer Knowledge Management and Organizational Innovation

Retricted access

Research article

First published 2023

The Mediating Effect of Dynamic Marketing Capabilities on the Relationship Between Customer Knowledge Management and Organizational Innovation

Emad Alani, Laith Alrubaiee, Alieza Shabani Shojaei [...]

FIIB Business Review

Select article: Exploring the Impact of Brand Equity and Customer Satisfaction on Customer Loyalty

Retricted access

Research article

First published 2011-7

Exploring the Impact of Brand Equity and Customer Satisfaction on Customer Loyalty

Gurjeet Kaur, Neetu Mahajan

Metamorphosis: A Journal of Management Research

Select article: The Customer Loyalty vs. Customer Retention: The Impact of Customer Relationship Management on Customer Satisfaction

Retricted access

Research article

First published 2024-9-13

The Customer Loyalty vs. Customer Retention: The Impact of Customer Relationship Management on Customer Satisfaction

Ram Kumar Dwivedi, Shailee Lohmor Choudhary, Rinku Sharma Dixit [...]

Web Intelligence

Select article: Customizing Complex Products: When Should the Vendor Take Control?

Retricted access

Research article

First published 2006-11

Customizing Complex Products: When Should the Vendor Take Control?

Mrinal Ghosh, Shantanu Dutta, Stefan Stremersch

Journal of Marketing Research

Select article: Customer knowledge management in the travel industry

Retricted access

Research article

First published 2001-01

Customer knowledge management in the travel industry

Paul Gamble, Melanie Chalder, Merlin Stone

Journal of Vacation Marketing

1
2
3
•••
33
10 / page

Article type

Publication date

Subjects

Access